Mohammed Iqbal

Performed Bengali language interpretation for Bengali language speaking taxpayers on voluntary basis as needed Reviewed tax returns for accuracy and made necessary corrections to ensure taxpayer's compliance Analyzed taxpayer's ability to pay through analysis of financial statements by applying investigative and analytical techniques and methods to determine the appropriate amount to be collected

Tax Examiner at Internal Revenue Service (2000-01 – Present)

• Performed Bengali language interpretation for Bengali language speaking taxpayers on voluntary basis as needed
• Reviewed tax returns for accuracy and made necessary corrections to ensure taxpayer's compliance
• Analyzed taxpayer's ability to pay through analysis of financial statements by applying investigative and analytical techniques and methods to determine the appropriate amount to be collected
• Inputted adjustments to taxpayers' accounts utilizing IDRS
• Independently researched the IRM and utilized local memorandums on operating procedures involving technical issues
• Prepared appropriate documents for referral to route accounts to appropriate jurisdiction
• Provided guidance and service to taxpayers and provided recommendations on how to resolve future tax issues
• Secured delinquent tax returns in order to bring about voluntary compliance
• Analyzed taxpayer accounts and made lien determinations per IRM and IRC guidelines
• Applied basic knowledge of the Internal Revenue Code, Agency policies, regulations, and practice to determine the correct tax liability
• Provided technical advice regarding taxpayer tax obligations
• Analyzed and evaluated full range of data collection to make sound decisions on each taxpayer's case
• Analyzed cases to determine risk and uncertainty regarding taxpayer balance due collection
• Processed cases through decision making tools to evaluate risk management of taxpayer debt
• Conducted personal telephone interviews with a wide range of individuals with varying degrees of understanding or with third party representatives such as CPAs and attorneys
• Provided full explanations to specific inquiries initiated by individuals generated by notices including programs dealing with full range of exemptions, deductions, business taxes, employment taxes and individual taxes
• Consistently educated customers on the importance of voluntary compliance to avoid enforcement actions such as levies and federal tax liens
• Conducted complete research to make sound decisions after evaluation of potential solutions
• Gathered and analyzed data and documentation
• Analyzed and evaluated factual information through data analysis process to draw conclusions and make sound judgments
• Researched risk management of different business portfolios through statistical and operation research methods such as regression process and determination of numeric value of standard deviation
• Analyzed cases to identify the nature and scope of issues or conditions involved and determined the steps, methods, and procedures required to complete assigned cases
• Made appropriate adjustments to accounts and advised taxpayers of options available for meeting tax obligations
• Analyzed tax modules for accuracy, completeness, and compliance with applicable laws, the IRM, the IRC, and regulations
• Utilized computer systems to process complex calculations accurately
• Assessed FTP penalty using DMI tools
• Used IAT tools REQ77 to indicate system FTP Max
• Adjusted FTP penalty using the IAT tools REQ 54
• Abated FTP penalty and adjusted taxpayer accounts accordingly
• Responded to taxpayer inquiries regarding preparation of a variety of tax returns, related schedules and other documentation
• Resolved account inquiries and advised taxpayers of enforcement actions
• Managed sensitive case problems designated as requiring special case handling
• Analyzed and resolved tax processing problems
• Adjusted taxpayer accounts and prepared and issued manual refunds
• Performed multiple credit transfers
• Computed tax, penalty, and interest including restricted interest
• Secured payment of delinquent taxes and filing of delinquent returns
• Recommended lien and/or levy action and initiated supporting information for release
• Maintained extensive knowledge of individual and business tax law, the IRM, the IRC, IRS collection techniques and enforcement actions, regulations, practices, tax forms, notices, bills, and other documents
• Maintained extensive knowledge of available on-line systems, research materials, technology, and tools to resolve taxpayer inquiries
• Independently reviewed assignments to identify the number, nature, and scope of issues or conditions involved
• Determined the steps, methods, and procedures required to complete assignments
• Resolved cases on a random basis independently
• Consulted with manager or higher graded employees on unusual and/or difficult issues

Bachelor's degree in Business Administration – Voorhees College (1993-12)