Campus President - Miller-Motte College / Ancora Education - Raleigh, NC
(2024-01 - 2026-02)
Led a 42,000 sq. ft. career and technical education campus with 8 programs plus a CDL satellite operation, including HVAC, Electrical, Plumbing, Welding, Automotive, CDL, Dental Assisting, and Medical Assisting.
- Served as the senior liaison among academic leaders, technical instructors, admissions, career services, employers, workforce partners, vendors, and corporate stakeholders, aligning program delivery with student and labor-market needs.
- Built a repeatable outreach strategy spanning 34 Wake County high schools and strengthened relationships with workforce boards, employers, chambers, veterans organizations, and community partners to expand awareness of skilled-trades pathways.
- Supported apprenticeship awareness, employer engagement, career fairs, campus events, tours, speaking opportunities, and other pipeline-building activities connecting prospective students and graduates with technical careers.
- Partnered with instructors and academic leaders on program readiness, equipment and lab needs, curriculum delivery, certification expectations, student progression, and career outcomes; welding programming operated within an NCCER-aligned environment.
- Led launches and expansions for Electrical, Plumbing, Automotive, and CDL operations, coordinating facilities, construction, vendors, staffing, budgets, compliance, communications, and launch timelines.
- Used enrollment, retention, graduation, placement, satisfaction, staffing, and financial dashboards to identify gaps, prioritize action, and present recommendations to leaders; comfortable transferring this reporting discipline to Power BI.
- Grew active student population from approximately 144 to 478, maintained 92%+ student satisfaction during reaccreditation, and strengthened weekly placement accountability across career-focused programs.
- Reversed a projected annual EBITDA loss of approximately $110K to positive year-end performance and later achieved approximately $30K-$60K in positive monthly EBITDA through forecasting, workforce alignment, and disciplined execution.
- Led 4 directors and approximately 45 employees through weekly KPI reviews, monthly leadership training, performance coaching, process improvement, and cross-functional issue resolution.
Director of Admissions - Online Division - Southern Careers Institute / Woz U - Remote / Multi-State
(2014-09 - 2023-09)
Built and scaled a fully remote education division from launch to 800+ active students across multiple states, creating the staffing model, operating playbooks, outreach workflows, training systems, and KPI cadence required for sustainable growth.
- Led 20+ admissions professionals, 2 assistant directors, and retention specialists; hired, trained, coached, and managed performance across a high-volume, distributed environment.
- Developed student-recruitment strategies for career-focused programs and partner brands, translating program requirements, learner profiles, labor-market demand, and performance trends into practical outreach and enrollment action.
- Used Salesforce, Tableau, Five9, and Workday Student reporting to monitor pipeline activity, conversion, show rates, start rates, population growth, and team productivity; presented trends and corrective recommendations to leadership.
- Partnered across academics, financial aid, marketing, career services, compliance, technology, and operations to improve the learner journey from initial interest through enrollment, retention, externship, and placement.
- Supported workforce-aligned technology and healthcare pathways and maintained placement outcomes ranging from 72% to 100% across 12 programs in 2022 through structured handoffs, reporting, and cross-functional accountability.
Senior Student Recruiter - Delta Career Education / Miller-Motte College - Raleigh, NC
(2010-08 - 2014-08)
Recruited and advised prospective students for career-training programs through phone, in-person, event, and community outreach; consistently ranked among top performers.
- Built trusted relationships with students, families, instructors, school personnel, and campus leaders while maintaining accurate CRM records and supporting tours, interviews, onboarding, and start readiness.
- Trained and coached new team members and stepped into informal leadership responsibilities during periods without a Director of Admissions.
