Mona Moore

I am interested in the opportunity to serve your organization in a capacity where my qualifications and experience will best be utilized. I pride myself in having consistently maintained my professional goals in pursuit of maximizing my organizational and people skills. I am applying with you with confidence that I possess the unique skillset and proven abilities to become an immediately valued and productive member of your organization.

I am a dependable, loyal, drug-free Christian, motivated, multi-skilled individual seeking to join a well-known organization. I am willing to learn, except responsibility and act as a team member for success of the organization.

Case Management at Lafayette General Hospital (2009-03 – Present)

Clinical case review of information including utilizing Mckesson Intelqual criteria guidelines, determining patient admission status, applying clinical expertise and assessment knowledge to coordinate and facilitate transfer with facilities, physicians, and other professional staff. A position focusing on managing and verifying inpatient hospital transfers, managing physician's office direct admission, verifying all necessary transfer information, appropriate level of care, transferring physician, accepting physician, bed availability, and staying within regulatory guidelines. Expediting a seamless process using available resources for quality outcomes.

Charge Nurse at Oceans Behavioral Hospital (2008-08 – 2015)

Application of the nursing process to the adult and geriatric population with mental disorders and chemical dependencies. Supervising and supporting other members of the healthcare team.

PRN Case Care Manager at Schumacher Group (2011-10 – 2012-05)

Clinical case review of information utilizing Mckesson Intelqual criteria guidelines.

Shift Supervisor for Nursing Administration at Dauterive Hospital (2003-10 – 2008-10)

Demonstration of professional and organizational goals to reflect the organizational mission. Team building ability with peers, patients, physicians, and community. Knowledge of local emergency management, state LERN system, federal EMTALA guidelines, facility policy procedures, and shift staffing.

Clinical Coordinator Emergency Service/ Intensive Care Unit at Dauterive Hospital (2001-05 – 2003-10)

Conduct and assess individual needs of emergency and critical care patients with initiation of care management through internal and external resources

• Obtain feedback on patient satisfaction, callbacks on patient complaints with follow ups

• Monitored quality assurance

• Regulated compliance of staff education

• Assisted with patient financial negotiation and facility reimbursement

• Scheduled meetings with facility contacts, patient representatives and other manage care staff

• Audit records of appropriate documentation

• Utilized knowledge of government regulations such as EMTALA, patients' rights, Medicaid/Medicare regulations, and specific facility policies and procedures.

Charge Nurse/ Emergency Room (7PM-7AM) at Dauterive Hospital (1995-12 – 2001-05)

• Patient volume 1400 per month
• Assignments to Staff Nurses
• Ward clerks, scheduling, and relief supervision
• Staff nurse prior to becoming a Registered Nurse/ August 1985 (LPN)

Bachelor of Science in Nursing – University of Southwestern Louisiana (1995)

Licensed Practical Nurse – Louisiana Technical College (formally Teche Area Vo-Tech)