Monica Almaraz

A bilingual individual with computer skills and a thorough understanding of medical etiquette and understanding. I desire to use my experience to fulfill a profession that I have been passionate about for the past 27 years while assisting patients, staff, and medical practice in achieving my objectives.

Medical Receptionist - Center for Pain Relief - Irving, TX

(2023-03 - 2026-07)

• Answer all incoming calls. Schedule, confirm or reschedule appointments.
• Assisted patients with the Tele Med process.
• Prepared medical charts for clinic days.
• Obtain medical records and scheduled any special studies if necessary.
• Sorted mail and distributed mail.
• Greeted patients checked in and checkout patients, also walked them to patient rooms.
• Translated when it was necessary.

Medical Receptionist - Advanced Microsurgery of the Spine,P.A.Spine, P, A - Addison, TX

(1997-06 - 2023-03)

• Greeted patients and provided them with information and assistance.
• Handled calls, collected personal information, and created appointments.
• Escorted patients and visitors to service areas.
• Receiving and distributing mail and faxes.
• Maintaining a clean and organized work area.
• Securing the building at the end of the day.
• Some medical billing collected money.
• Insurance verification and pre-certifications when needed.
• Maintained medical charts and build the charts, scanned documents and made EMR entries.
• Write and speak Spanish fluently

High School Diploma - North Dallas High School (1990-08 - 1994-08)