Administrative Services
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Hello,
I am currently looking for a position where I can work in the administrative field. I am looking for help for your agency. Please advise how I can speak with someone as soon as possible.
Monica R. Dickerson
First Baptist Church of Glenarden June 2022-Present
Responsible for FBCG Incident Report follow-up and logging in the MASS Incident Report database.
Responsible for printing and distributing the Weekly Briefings from EventPro.
Responsible for administrative tasks related the baptism process.
Responsible for contacting all baptism registrants to assure their presence at monthly baptism.
Coordinating the baptism event in CCB.
Email all baptism leadership to advise them of the statistics for the event.
Coordinate the check-in at the baptism event.
Make accommodations for the baptism service with the deacons and deaconess.
Coordinate with parents of children being baptized
Assemble the monthly deceased members report for distribution
Responsible for updating several memberships google docs on
Public Health & Care Management Experience
Freedmen's Health/House Calls of DC, Washington, DC September 2020 to Present
Patient Care Coordinator-Hospital 2 Home Program
Certified Community Health Worker | Licensed Insurance Navigator | Peer Leader
Handled patients’ issues regarding care plans, care coordination activities, and other clinical services for quality care along with helping in completing registration forms and applications. Facilitated optimal health and care by connecting patients to established medical homes and coordinating discharge activities, and deploying healthcare system. Executed a broad range of tasks, such as linking patients with transportation resources, reminding appointments in special circumstances, liaising with medical providers, conducting home visits, and calling all patients on the caseload.
Interacted with doctors to advocate patients as well as implement outreach efforts in line with required interventions. Completed assigned assignments from the clinical social worker, such as performing intake interviews to create treatment plan. Registered patients via Maryland Health Connection, including Maryland Medicaid and multiple private insurance agencies for medical insurance coverage.
Community Health Worker | Licensed Insurance Navigator | Peer Leader
Facilitated efficient delivery of health care services through care coordination support to the Maryland residents. Aided in achieving positive outcomes for patients and families through weekly calls to all patients on the caseload, home visits, and contact doctors to advocate for patients. Educated patients and families regarding treatment and health management in homes while transitioning from hospital to home and navigating health care services.
Community Outreach and Development CDC, Capital Heights, Maryland 2012 to 2015
Bookkeeper | Community Advocate | Peer Leader
Obtained charitable goods for the clothing closet, such as clothing, shoes, and household donations. Enhanced service efficiency by greeting customers, responding to customer queries, and helping in the computer center. Participated in center’s senior program on weekly basis for promoting health and improving access to resources. Performed all assigned tasks within time constraints by prioritizing tasks whilst optimizing organization and promotion skills.
LaReine Catholic High School – Graduated 05/1988
Bachelor of Science in Management, Ongoing | Strayer University, Clinton, Maryland-
Bachelor of Science in Management | UMUC, Largo, Maryland
Bachelor of Science in Accounting | Howard University, Washington DC
Contact Tracer Certification, 2020 | Licensed Insurance Navigator, 2014-present | Certified Community Health Worker, 2018-2021 | Licensed to facilitate Chronic Disease Self- Management, Diabetes Self-Management, and Stepping On (Fall Risk prevention training), 2014-2021 Committee Chair-CHW Training Program Application Review Committee | Chairman of the State's Community Health Worker Certification Training Program Committee | Member of the National Association of Community Health Workers (NACHW) | Notary Public in Maryland | Master Trainer for Stanford University's Living Well Program, including Chronic Disease Self-Management and Diabetes Self-Management classes
