Night audit - Serene Banquet hotel - Las Vegas, NV
(2024-11 - 2026-02)
- Front desk agent - Check in/checkout guest
- Marketing reservation charge credit card and take cash
- Answer email and answering phone
- Help guest with anything they need
- Helping with guest issue if needed
Night audit - Element Las Colinas - Irving, Tx
(2023-03 - 2024-10)
- Check out and check in guest
- Answering phone
- Running audit
- Settling credit card
- Sending emails to corporate office and management
- Taking credit card payment
Night audit - Candlewood suites - Plano, Texas
(2022-11 - 2023-03)
- Guest issue resolution
- Open and close Guest folios
- Tax Exempt for guest
- Making Reservations
- Answer phones
- Prepare for guest arrivals / IHG / Night audit and payments
- Send emails with Daily Reports for Corporate
- Revenue for Corporate Office
Front desk - night audit - Staybridge suites legacy - Plano, Texas
(2021-06 - 2022-11)
- Night audit
- Guest issue resolution
- Open and close Guest folios
- Tax Exempt for guest
- Making Reservations
- Answer phones
- Prepare for guest arrivals / IHG / Night audit and payments
- Send emails with Daily Reports for Corporate
- Revenue for Corporate Office
Front Desk - Staybridge suites Dallas pkwy - Plano, Texas
(2021-05 - 2021-09)
- Guest issue resolution
- Open and close Guest folios
- Tax Exempt for guest
- Making Reservations
- Answer phones
- Prepare for guest arrivals / IHG / Night audit and payments
- Send emails with Daily Reports for Corporate
- Revenue for Corporate Office
Front desk - Staybridge suites - Plano Tx
(2020-06 - 2021-03)
- Guest issue resolution
- Open and close Guest folios
- Tax Exempt for guest
- Making Reservations
- Answer phones
- Prepare for guest arrivals / IHG / Night audit and payments
- Send emails with Daily Reports for Corporate
- Revenue for Corporate Office
General Labor - kemco waterproofing - Dallas, Texas
(2019-06 - 2020-05)
Work on waterproofing seal windows and parking lots and buildings for many company school's businesses
Housekeeping - Studio 6 - North Richland Hills Texas
(2018-02 - 2019-06)
- Prepare rooms for next guest
- Too arrive clean vacant and occupied rooms
- Did laundry
Front Desk - Holiday Inn north Preston - Plano, Texas
(2017-09 - 2018-02)
- Guest issue resolution
- Open and close Guest folios
- Tax Exempt for guest
- Making Reservations
- Answer phones
- Prepare for guest arrivals / IHG / Night audit and payments
- Send emails with Daily Reports for Corporate
- Revenue for Corporate Office
Front Desk - Homewood suite - Plano, Texas
(2015-02 - 2017-08)
- Guest issue resolution
- Open and close Guest folios
- Tax Exempt for guest
- Making Reservations
- Answer phones
- Cash handling
Front desk - Doubletree by Hilton - Richardson, Tx 75080
(2014-04 - 2015-04)
- Guest issue resolution
- Open and close Guest folios
- Cash handling
- Making Reservations
- Answer phones
Front Desk Agent - Holiday Inn Express - Dallas, Texas 75243
(2013-06 - 2014-04)
- Guest issue resolution
- Open and close Guest folios
- Cash handling
- Making Reservations
- Answer phones
Front Desk Agent / bellman - Radisson Hotel Love Field - Dallas, Texas 75247
(2009-07 - 2012-07)
- Guest issue resolution
- Open and close Guest folios
- Cash handling
- Tax Exempt for guest
- Making Reservations
- Answer phones
- Transportation to love field and contract companies' transportation
Accounting - Marriott Las Colinas - Irving, Texas
(2007-02 - 2009-07)
- Guest issue resolution
- Open and close Guest folios
- Tax Exempt for guest and Hotel
- Making Reservations
- Answer phones
- Billing Accounts
- Movie and Internet Adjustments
- Daily Reports for Corporate
- D-Sheets for Corporate Office
- Beverage Sales
- Daily Deposits
- Asst. Bookeeper Manager payroll
- Handling cash
Front Desk Supervisor / Housekeeper Supervisor - Town place Suites - Bedford, Texas
(2004-10 - 2007-02)
- Guest issue resolution
- Open and close Guest folios
- Tax Exempt for guest and Hotel
- Making Reservations
- Answer phones
- Billing Accounts
- Movie and Internet Adjustments
- Daily Reports for Corporate
- D-Sheets for Corporate Office
- Beverage Sales
- Daily Deposits
- Asst. Bookeeper Manager
- Scheduling and Training of The Front desk and housekeeping
- Inventory for Housekeeping and Restaurant
- Payroll
- Cash handling
Operation Manager - Comfort Suites - Ft. Worth, Texas
(2002-02 - 2004-05)
- Guest issue resolution
- Open and close Guest folios
- Tax Exempt for guest and Hotel
- Making Reservations
- Answer phones
- Billing Accounts
- Adjustments
- Asst. Bookeeper Manager
- Scheduling housekeeping
- Inventory for Housekeeping and Restaurant
- Payroll
- Cash handling
Front Desk Supervisor - Asset Manager - Radisson - Arlington, Texas
(1995-02 - 2001-07)
- Guest issue resolution
- Open and close Guest folios
- Making Reservations
- Answer phones
- Billing Accounts
- Movie and Internet Adjustments
- Daily Reports
- Asst. Bookeeper Manager
- Scheduling and Training of The Front Desk and housekeeping
- Inventory for Housekeeping and Front Desk
- Budget
- Make the Credits Cards Balance
- Assign Rooms
