administrative Assistant technician (data analyst responsibilities) - Broward County Government - Broward County, Florida
(2019-03 - 2024-01)
- Designed and implemented real-time data visualizations in Power BI, significantly enhancing reporting efficiency and decision-making speed.
- Developed precise PL/SQL reports within Oracle, extracting critical datasets for dynamic dashboards in Power BI.
- Customized SQL queries in Oracle and Power BI, improving report accuracy and optimizing visibility of key performance metrics.
- Utilized Microsoft Excel for data validation and entry tasks, ensuring alignment with POSSE Winchester online records.
- Organized and arranged meetings and appointments for colleagues using Microsoft Outlook calendar.
- Digitized customer-facing documents using Adobe Acrobat for efficient email distribution and recordkeeping.
data analyst intern - Broward County Government - Broward County, Florida
(2016-10 - 2019-02)
- Developed and maintained Power BI dashboards, increasing departmental reporting efficiency and supporting data-driven decision-making.
- Created comprehensive E-Permits User Guides, clarifying procedures and enhancing onboarding and process transparency.
- Improved e-permit documentation and analytics dashboards using Izenda, leading to increased successful submissions and reduced support inquiries.
- Authored detailed user guides that significantly reduced inquiries and improved the application submission process.
maintenance Worker - John Wai Martial Arts Academy
(2014-11 - 2019-02)
- Organized facility reconfiguration to enhance space utilization, resulting in reduced waiting times and increased attendance.
- Verified 500+ website links to ensure accuracy and reliable stakeholder access.
- Established comprehensive cleaning procedures and safety protocols to ensure adherence to health regulations.
