Front Desk Associate at Spine Chiropractic (2026-02 – 2026-08)
- Oversaw timely check-in for over 80 patients per day in EHR system.
- Walking them to and beginning treatments for each patient.
- Responsible for scheduling services for three doctors and an assistant to maximize productivity and increase patient satisfaction.
- Answering phones, responding to patient texts and emails, processing payments and maintaining accurate financial records.
- Filing medicare claims, personal injury cases, and creating a clean and tidy work environment.
Office Manager at Upper Cervical (2021-12 – 2026-02)
- Responsible for checking in 60+ patients per day.
- Maintained up-to-date patient records in the computer and paper files.
- Created a positive and upbeat atmosphere for office events and educational classes.
- Insurance verification and billing responsibilities included communication with law offices and insurance companies for personal injury and worker's compensation cases.
- Consistently met monthly goals for patient care package sign-up to increase company's overall profits.
Flight Attendant at United Airlines (1995-04 – 2021-09)
- Created a professional, welcoming, and controlled atmosphere on the aircraft.
- Responsible for passenger health and safety.
