Medical Assistant at Confluence Health (2021-11 – Present)
- Maintain good working relationships with other departments and personnel across the field
- Assisted physicians with patient examinations and procedures.
- Managed patient scheduling and appointment confirmations efficiently.
- Collected and documented patient medical histories accurately.
- Prepared examination rooms and ensured proper sterilization of instruments.
- Educated patients on medication administration and care protocols.
- Coordinated communication between healthcare providers and patients seamlessly.
- Supported clinical staff with administrative tasks and inventory management.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Administered patient care and assisted in clinical procedures to support healthcare teams.
- Coordinated scheduling for patient appointments, enhancing operational efficiency and reducing wait times.
- Assisted physicians with procedures, ensuring adherence to safety protocols and patient comfort.
Medical Assistant Certified at Wenatchee Valley Medical Center (2017-12 – 2021-07)
- Assisted healthcare providers with examinations and procedures.
- Administered medications and vaccinations as directed by physicians.
- Managed scheduling of appointments for patients efficiently.
- Educated patients on treatment plans and health maintenance practices.
- Coordinated communication between patients and healthcare teams effectively.
- Ensured compliance with safety protocols and infection control measures.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Managed patient scheduling and appointment coordination to optimize clinic operations.
- Streamlined office procedures by implementing electronic health record systems for better data management.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Developmentally Delayed Care Giver at Mission Vista (2012-11 – 2016-12)
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provided care to young adults and seniors.
- Controlled medication management.
- Responsible for all daily activities for each individual.