Monique Lomas

Dynamic and compassionate Medical Assistant with experience at Carson Medical Group, skilled in HIPAA compliance and patient scheduling. Proven ability to enhance patient experiences through exceptional customer service and precise phlebotomy techniques. Committed to maintaining high standards of care and ensuring seamless operations in fast-paced environments

Medical Assistant - Carson Medical Group - Carson, CA

(2024-09)

• Sanitized, restocked and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Performed blood draws at the request of the doctor.
• Scheduled appointments

Cast Member - The Walt Disney Company - Anaheim

(2023-11 - 2023-11)

• Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
• Implemented problem-solving skills when addressing unexpected challenges or changes within the workplace setting.
• Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.

Licensed Phlebotomist - Endocrine Care Specialist - Lomita, CA

(2023-09 - 2023-11)

• Enhanced patient experience through compassionate care and communication during blood draw procedures.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Centrifuged blood samples as outlined in clinical protocols

Diploma - Medical Assistant - California Healing Arts College (2023-01)

Licensed Phlebotomist - Phlebotomy - Regan Career Institute (2023-01)

High School Diploma - General Education - Torrance High School (2015-06)