Monique Palm

Manage cases in the Pre-Suit stage for motor vehicle accident clients up until settlement or preparing the case for litigation Request medical bills and records for clients and listed them in Litify Translated for Spanish speaking clients

Case Manager - Morgan and Morgan

(2025-08)

• Manage cases in the Pre-Suit stage for motor vehicle accident clients up until settlement or preparing the case for litigation
• Request medical bills and records for clients and listed them in Litify
• Translated for Spanish speaking clients
• Submit lien requests to health insurance providers
• Negotiate settlements with insurance companies on behalf of clients with attorney approval

Pre-Litigation and Settlement Paralegal - Greenberg and Bederman

(2023-06 - 2025-08)

• Took intakes and screened clients for motor vehicle accidents and premise liability accidents
• Sent numerous legal documents to clients, including retainers, medical authorization forms, and settlement statements and releases
• Developed a strong knowledge of Lead Docket and Filevine in creating and editing custom fields in intake forms
• Sent lien requests to health insurance providers directly
• Uploaded client's medical records from Ciox Smartrequest to Filevine and ensured medical records and requests were paid for
• Translated for Spanish-speaking clients

Server - Busboys and Poets

(2021-10 - 2023-06)

• Take orders and communicate with guests in a friendly and respectful manner and translate for Spanish speaking guests
• Perform open and closing work before and after restaurant hours, and clean and buss tables

Internship - Conflict Resolution Center of Montgomery County

(2018-09 - 2019-05)

• Answered phones and answered questions and/or took messages
• Updated and created files for current and past mediations
• Helped organize and plan events including the annual gala
• Called clients and donors on behalf of the organization

Advocacy Work - ACLU Club

(2017-09 - 2019-05)

• Created BCC High School's first ACLU chapter, organized and executed multiple fundraisers to help the victims of hurricanes Irma and Maria, and created a petition to make Montgomery County a sanctuary city
• Prepared and delivered multiple speeches in support of the Deferred Action for Childhood Arrivals
• Spoke to Congress with the Hispanic National Bar Association about Hispanic rights
• Received the 2019 Good Citizens Award from the Daughters of the American Revolution

Advocacy Work - Moco Students For Change

(2019-01 - 2019-05)

• Organized a walkout in support of the HR-8 Bill
• Organized an art gallery to discuss important political issues

Advocacy Work - NCAN Advocacy Fellowship

(2020-10 - 2021-03)

• Advocated and lobbied for the Pell and DoublePell grant to congress, and attended meetings regarding the Pell grant
• Wrote and sent letters to congress members regarding the Pell grant and its importance

University of Maryland, College Park (2023-05)

Bethesda-Chevy Chase High School (2019-05)