Moniquie Robertson

Dependable courier with 5+ years of experience in regional parcel delivery and logistics. Proven track record of maintaining a 99% on-time delivery rate while managing up to 80 high-volume drops daily. Skilled in utilizing GPS navigation and advanced route optimization HIPAA and OSHA BBP certified

Courier at Amazon Flex (2023-06 – Present)

• Independently deliver 40–60 packages per week across Las Vegas, servicing residential and commercial customers while using the Amazon Flex app to optimize routes and schedules.
• Maintain a 98% on-time delivery rate through efficient route planning, time management, and proactive communication with customers.
• Achieve a 4.9/5 average customer rating by providing professional, courteous service, verifying delivery details, and resolving customer issues quickly.
• Ensure secure package handling and chain-of-custody, minimizing delivery errors and lost items.
• Adhere to all traffic and safety regulations, perform basic vehicle maintenance checks, and manage mobile app-based payment and delivery confirmation processes.

Courier, Roadie Driver at Roadie (2023-06 – Present)

• Complete local and regional deliveries using the Roadie platform, picking up and delivering diverse items including fragile and high-value goods.
• Manage up to 30 deliveries per week, optimizing multi-stop routes to maximize efficiency and fuel savings.
• Maintain a 95%+ on-time delivery rate by proactively communicating with senders and recipients and adapting to schedule changes.
• Perform package inspection, secure loading/unloading, and proper documentation to reduce damage and discrepancies.
• Use the Roadie app for tracking, payment processing, and proof-of-delivery, ensuring high customer satisfaction.

Courier, Curri Driver at Curri (2023-06 – Present)

• Performed on-demand deliveries of construction and industrial supplies across the Las Vegas area, handling bulky and time-sensitive loads.
• Averaged 15–25 deliveries per week while coordinating with dispatch to meet tight delivery windows.
• Maintained timely, damage-free deliveries through proper load securing, careful handling, and routine vehicle checks.
• Communicated proactively with customers and dispatch to resolve scheduling conflicts and ensure accurate documentation.
• Used the Curri platform for route planning, tracking, and delivery confirmations to support high customer satisfaction.

Courier at Jitsu (2023-06 – Present)

• Completed 20–30 on-demand deliveries per week, managing time-sensitive routes while delivering excellent customer service.
• Achieved a 96% on-time delivery rate by optimizing routes and proactively communicating delays.
• Handled fragile items with care, conducted pre- and post-trip vehicle checks, and maintained accurate proof-of-delivery records.
• Resolved customer inquiries and delivery issues promptly to maintain satisfaction and repeat business.

Diploma – East Aurora High School (1993-08 – 1997-06)