Care Coordinator - EveryMind, Inc. - Rockville, MD
(2026-02)
- Coordinate comprehensive care plans for individuals experiencing mental health crises and behavioral health challenges.
- Connect clients with community resources, treatment services, and support networks to promote long-term stability.
- Conduct client intake assessments, track progress, and maintain accurate case documentation in compliance with agency standards.
- Collaborate with multidisciplinary clinical teams to ensure continuity of care and individualized service delivery.
- Serve as a primary point of contact for clients and families, providing psychoeducation and crisis navigation support.
Behavioral Health Tech II (Overnight) - Discovery Behavioral Health - McLean, VA
(2026-02)
Part-Time
- Provide direct behavioral health support to clients in a residential treatment facility during overnight shifts.
- Monitor client safety, conduct regular wellness checks, and implement individualized crisis de-escalation protocols.
- Document behavioral observations, incident reports, and shift summaries to support clinical treatment planning.
- Foster a therapeutic environment that promotes client dignity, recovery, and adherence to program structure.
Behavioral Health Support Staff - Second Mile Services - Baltimore County, MD
(2025-09)
- Provide one-on-one behavioral health support to youth in a structured residential program.
- Monitor safety, conduct behavioral observations, and implement de-escalation strategies in crisis situations.
- Document case notes, incident reports, and progress summaries to support treatment planning and supervision.
- Collaborate with supervisors and interdisciplinary teams to ensure individualized behavioral interventions.
- Support life-skills development and provide safe transportation for clients to school, appointments, and activities.
Correctional Dietary Officer - Maryland Department of Public Safety and Corrections - Baltimore, MD
(2014 - 2017)
- Supervised inmate work assignments ensuring compliance with institutional rules and sanitation standards.
- Enforced structure while supporting rehabilitation and adjustment within a high-risk correctional environment.
- Conducted security checks, contraband searches, and crisis interventions.
- Coordinated with medical staff regarding behavioral and health-related incidents.
- Maintained detailed logs, reports, and case documentation for compliance and continuity of care.
Mellon Scholar Research Intern - Johns Hopkins University - Baltimore, MD
(2020 - 2021)
- Conducted original research in behavioral and psychological sciences under faculty mentorship.
- Designed and implemented experimental protocols, gathered and analyzed data, and presented findings.
- Produced research reports contributing to broader academic discussions in psychology.
Honors Research Fellow - Community College of Baltimore County - Rossville, MD
(2020 - 2020)
- Designed and executed independent psychological research projects with quantitative and qualitative analysis.
- Presented research outcomes at honors symposia and student academic forums.
Area Manager (L5) - Amazon - Baltimore, MD
(2023 - 2025)
- Conducted daily team briefings and safety trainings for 120+ associates.
- Coached employees on conflict resolution, performance metrics, and compliance protocols.
Training Coordinator / Beauty Lead - Sephora at Kohl's - Timonium, MD
(2022 - 2023)
- Designed and facilitated training sessions for new employees on communication, client engagement, and POS systems.
- Mentored staff to improve confidence and resilience in high-stress customer interactions.
Resolutions Specialist - IKEA - Baltimore, MD
(2025-03 - 2026-03)
Remote
Apple Advisor (Technical Specialist) - Apple - Columbia, MD
(2021 - 2022)