Morgan

Dedicated individual with more than 7 years of experience within the retail industry, 4 years in food service, and approximately 1 year of managerial experience in both industries combined. Works well both independently or on a team.

Experience with Microsoft Office, cash handling, and customer service. Looking to be challenged in a new environment where current skills can be applied alongside learning new ones.

Dasher at DoorDash (2025-11 – Present)

• Delivery of food and grocery orders quickly, accurately and safely
• Offer friendly service and solutions if any issues arise
• High attention to detail, ability to multitask and quick thinking to achieve daily earnings goal
• Track car maintenance and expenses

Lead Barista at Compass Group (2023-04 – 2025-11)

• Serving pastries, hot breakfast and lunch entrée options according to daily menu
• Maintain espresso machine and clean work area
• Create food and beverages according to company and client standards
• Brainstorm creative, new recipes for holidays, seasons, or events.
• Prep items prior to or during slow moments of service hours.
• Tracking, maintaining, and stocking items for Café and convenience areas. (Coffee bar, snacks, drinks, and paper products)
• Provide help in kitchen when requested.
• High attention for cleanliness. Maintained 100% inspection score in both cafe and kitchen.

Barista at Los Gatos Coffee Roasting Co. (2022-10 – 2023-02)

• Thoughtfully craft a variety of specialty beverages and food(mostly espresso based drinks and crepes).
• Form lasting connections with the community that's been supporting LGCRC for 40 years, offering a positive attitude and accepting space.
• Know drink recipes, POS, food prep and cleaning procedures
• Working in the retail side of the shop: sell bulk coffee beans, local wine and miscellaneous goods, learn products and effectively answer guest questions, package and ship orders to customers and businesses, learning the small intricacies between the varieties of coffee and sources of various beans and flavor profiles.

Sandwich Maker at Mr. Pickles (2022-04 – 2022-09)

• Crafted quality sandwiches, wraps and salads in line with company specifications
• Opening and morning prep which included prepping the line, restocking, and deli slicing quality deli meats, cheese and produce for the day
• Assisting with night duties when time allowed
• Followed food safety procedures
• Maintained clean work station, dining area, and prep areas.
• Designated trainer for all new employees

Guest Advocate/Cash Office at Target (2019-08 – 2021-07)

• Process guest returns, POS, online orders, multi-line phone system
• Cash Office 2x/week: Utilize proper accounting procedures along with required detailed documentation, deposit and prepare daily cash bags for all registers, prepare items prior to Brinks pick up, troubleshoot cash handling machine
• Recognized as a top guest service member and began training to become GSTL. Was GSTL 2x/week or when coverage was needed.

Print & Copy Associate at Office Depot (2018-08 – 2019-08)

• Assisted Customers with printing and copying needs
• Edited and created files with Microsoft software
• Maintained and operated various machinery – Copy, lamination, faxing, cutting, binding, etc
• Processed USPS and FedEx shipping services
• Utilized attention to detail to ensure timely, high quality print orders and customer satisfaction

High School Diploma – Lincoln High School