Surveillance Program Specialist V - Texas Department of State Health Services – HIV/STD/HCV Epidemiology & Surveillance Unit - Austin, TX
(2025-08 - 2026-05)
- Performed high-complexity data entry and quality assurance in the TB/HIV/STD Integrated System (THISIS) for HIV and STD laboratory records.
- Led party deduplication workflows, reviewed complex cases, and coordinated with surveillance staff to resolve data discrepancies.
- Maintained strict confidentiality while handling sensitive health information and ensured compliance with data security protocols.
- Used spreadsheets and database tools to monitor high-volume work queues, track records, and produce accurate reports.
- Collaborated with team members to identify process improvements and maintain data integrity across the surveillance system.
Professional Nanny - Various Private Families - Austin, TX
(2010-01 - 2025-08)
- Managed daily care routines for children from infancy through school age, including feeding, hygiene, naps, transportation, and age-appropriate activities.
- Coordinated complex family schedules including school, activities, medical and therapy appointments, and communicated progress clearly to parents.
- Supported child development through homework assistance, literacy activities, and positive behavior strategies.
- Maintained household organization related to children's spaces, meals, laundry, and supplies while following family-specific guidelines.
Primary Care Coordinator - Family Home - Austin, TX
(2012-07)
- Coordinate comprehensive medical and developmental care for up to four children with disabilities, including scheduling specialists, therapies, and follow-up appointments.
- Maintain detailed medical records, medication lists, therapy notes, and educational documents; prepare accurate summaries for providers and schools.
- Communicate regularly with physicians, therapists, educators, and insurers to ensure continuity of care and follow through on recommendations.
- Build and manage home systems for medications, equipment, emergency protocols, and caregiver training.
- Apply strong organizational, documentation, and advocacy skills to secure services and maintain consistent care across multiple providers.
Front Desk Manager - Amarillo Pain Associates and Amarillo Foot and Ankle Center - Amarillo, TX
(2004-11 - 2010-12)
- Managed multi-line phone systems, scheduled patient appointments, completed check-in procedures, and verified insurance information.
- Maintained organized patient records and filing systems while ensuring HIPAA compliance.
- Coordinated with clinical staff to keep daily schedules running smoothly and delivered professional, compassionate service.
Operations & Outreach Intern - Jubilee Episcopal Church
(2026-01 - 2026-05)
- Supported daily church operations, volunteer coordination, and communications.
- Contributed to community outreach efforts with particular focus on LGBTQ-inclusive programming and event support.
