Life Insurance Agent & Recruiter at Primerica (2026-02 – Present)
- Conduct 100+ outbound calls daily to prospective clients and candidates.
- Schedule approximately five appointments each week and maintain consistent follow-up.
- Recruit, screen, and interview prospective agents while supporting onboarding.
- Assist clients with life insurance applications and educate them on coverage options.
- Maintain accurate CRM documentation and balance recruiting, sales, customer service, and administrative responsibilities.
Bartender | Supervisor at Sheraton Sand Key Resort (2024-06 – 2025-12)
- Supervised daily operations in a high-volume resort environment.
- Delivered exceptional service to hundreds of guests during busy shifts.
- Trained new employees and maintained service standards.
- Assisted with reservations, multi-line phone support, and guest inquiries.
- Processed payments accurately and resolved escalated guest concerns.
Manager at Toucans Bar & Grill (2022-01 – 2024-06)
- Managed daily operations while leading a team of approximately 10 employees.
- Conducted interviews and supported hiring decisions.
- Created weekly schedules and adjusted staffing needs.
- Trained approximately 20 employees.
- Managed inventory, vendor deliveries, deposits, and cash reconciliation.
Operations Coordinator at Viz Point Logistics (2021-03 – 2021-09)
Concurrent with Anthony's
- Supported freight brokers with shipment coordination.
- Communicated with customers and carriers by phone and email.
- Scheduled pickups and deliveries and maintained shipping documentation.
- Resolved transportation issues and maintained operational records.
Server | Bartender | Manager at Anthony's Restaurant & Pub (2017-10 – 2021-12)
- Promoted from Server to Bartender to Manager.
- Led a team of approximately 10 employees.
- Trained approximately 20 employees.
- Managed cash reconciliation and deposits using Micros POS.
- Provided exceptional service in a high-volume environment.
Receptionist at Alden Estates (2016-08 – 2017-10)
- Managed front desk operations and a multi-line phone system.
- Scheduled appointments and coordinated room assignments.
- Processed payments and maintained confidential medical records.
- Used Microsoft Office and Outlook for daily administrative support.
