Outreach Director at Johns Hopkins School of Medicine (2019-01 – Present)
- Plans, develops and implement programs related to thoracic malignancies internal and external related to patient navigation
- Community outreach and support to improve lung cancer programs thru early detection
- Ensure that patients transition thru continuum of breast cancer care from newly diagnosed thru long term survivorship
- Case Management, Oversee survivorship programs
- Provide reports to medical education team relating to thoracic surgery team
- Plans conferences and survivors' workshops
- Patient data management to identify risk behavior and prevention efforts
- Research analysis around thoracic navigation and survivorship
- prepares summaries, presentations and reports for sponsors
- Marketing and development awareness of lung and cancer prevention
- Develop relationships with community-based organizations, groups, and leaders
- Coordinate community engagement events in collaboration with other community organizations with health and wellness focus
Supervisor at Preservation management (2011-01 – 2019-12)
- Policy Writing Program Development, Family Advocate/Case Management
- Training staff and residents in subsidized housing monthly
- Assist with all entitlement and community-based resources
- Re-certify rental assistance for HOPWA clients by reviewing the housing plan prepared by the case worker, assessing rent reasonableness, assess housing quality standards, and calculate the amount of assistance
- When a HOPWA client moves, the Housing Counselor assists them with identifying safe affordable housing
- Complete all monthly and annual reporting requirements
- Conduct successful interviews with homeowners and renters to establish history and the cause of the default/delinquency
- Provides accurate, relevant, and helpful information to assist customers developing solutions in money management, credit related and housing issues via telephone or in one-on-one consultation
- Explore workout options with the customers through a financial review and monthly budget
- Prepares materials and enroll customers for housing workshops during move ins
- Answer questions about housing services and share program information, attend outside meetings with collaborating agencies
Case Manager Supervisor at The North Baltimore Mental Health (SHEPPARD Pratt) (2007-01 – 2011-12)
- Implements Quality Assurance protocols for the Living at Home waiver program consistent with the Federal program's quality plan
- Research, contract development, implement and monitor quality assurance policies, procedures, goals, objectives and training modules to ensure overall program compliance with Federal and State guidelines and grant writing
- Prepare and provide Quality Assurance Monthly Reports
- Prepare waiver programs for Administering State Agency Quality reviews and annual reports
- Monitor and evaluate ASA reviews, data and response timeliness through data
- Develop administrative processes and resolve conflict resolution
Quality Assurance Supervisor at The Dept. Human Resources (1983-01 – 2007-12)
- Establish, monitor and report on the achievement of program goals
- Revise legislation for client rights and advocacy
- Represent the office in a liaison capacity with officials from MDOA, DHMH and MDOD concerning quality activities
- Research best practices and maintain current knowledge of applicable State and Federal laws
- Supervise, determine and assign administrative state reviews to program staff
- Participate in services planning and delivery provider capacity safeguards, Budget Management and oversight
- Generate reports regarding Title IV-E activity to Federal Funding Specialist within the 24 local departments and department of Juvenile Justice
- Strategic planning and develop operating procedures
- Training Staff on QA reviews and program performance measures
Site Manager at Community College of Baltimore County (2011-01 – Present)
- Teach and/or tutor ALL aspects of classes, including writing, math, reading, social studies, and science, technology, and workforce skills
- Utilize a variety of effective teaching strategies to engage and motivate adult learners, addressing diverse learning modalities, abilities, needs & interests through differentiated instruction
- Uses Google classroom or another digital platform to provide course/supplemental materials and communicate with students using course announcements, discussion boards and/or collaborate sessions
- Develop and submit contextualized lesson plans for all classes, each quarter, to include the College and Career Readiness Standards (CCRS), TABE Competencies and GED
- Perform effectively in the learning environment by being prepared, maintaining discipline, and engaging students in the learning process
