Mrs. Mary Childers

Dedicated Medical Billing and Coding student with 15+ years of experience in customer service, administrative multitasking, and electronic health records (EHR) management, looking to transition into a Medical Billing/Coding role. Highly proficient in maintaining HIPAA compliance and managing high-volume client interactions while ensuring high accuracy in data entry and records maintenance. Quick learner dedicated to applying current medical terminology and coding training to provide seamless support in a fast-paced healthcare environment.

As well as a member of AAPC.

Deli Clerk - Food Matters Markets - Brevard, NC

(2022-08 - 2025-04)

• Facilitated staff development by training many junior employees on safety protocols to maintain optimal compliance with organizational standards
• Streamlined administrative reporting by preparing daily sales documents to ensure accurate tracking of store performance and revenue
• Optimized inventory precision by managing stock rotation and supply levels to prevent shortages
• Resolved customer inquiries by collaborating with 6 team members to provide professional solutions, maintaining high levels of client satisfaction
• Ensured financial accuracy by managing cash transactions and point-of-sale operations with zero discrepancies

Bakery Clerk - Ingles Markets - Brevard, NC

(2013-07 - 2021-12)

• Spearheaded the onboarding of 5 new staff members by providing hands-on training on safety protocols to ensure team compliance with store standards
• Optimized inventory availability by monitoring stock rotation and expiration dates, resulting in reduced waste
• Managed daily cash transactions per day using point-of-sale systems to ensure accurate daily financial reconciliations and zero discrepancies

Receptionist - The Paideia School

• Directed high-volume communications by managing a multi-line phone system to ensure callers were accurately routed to appropriate departments quickly
• Maintained data integrity by entering information into office databases, resulting in organized and accessible records for daily school operations

CPC - Medical Billing and Coding - Penn Foster (2026)

Associate's Degree - English/Literature/Business - Isothermal Community College

Professional Certificate - Transcribing - Transcription Certification Institute