Managing Paralegal at Stephen T Bowling: DWI & Criminal Defense Attorneys (2021-07 – 2026-02)
Managed extensive caseload and oversaw end-to-end case management operations including court docketing, electronic filing, and client communication. Supervised a team of paralegals and administrative staff.
- Managed a caseload of over 300 cases for three attorneys.
- Oversaw end-to end case management, including court docketing, electronic filing, drafting motions and petitions and maintaining client communication.
- Filed the attorney of record with Court Administration or prepared Motions to Substitute Counsel.
- Drafted and e-filed various motions and orders and requested electronic signature from judges.
- Assisted clients in obtaining Occupational Driver's Licenses.
- Requested IID reports from the alcohol monitoring company or clients' pretrial officers.
- Supervised and managed a team consisting of a receptionist and two paralegals.
- Optimized daily office operations, managed supplies, staff supervision, vendor relations, HR support (onboarding, policies, training), and coordinated and attended attorney meetings.
Legal Administrative Assistant at Law Office of Ken Gibson (2010-04 – 2021-06)
Served as primary point of contact for clients, managing consultations, hearings, and administrative operations. Handled document drafting, electronic filing, and client support services.
- Communicated with both active and prospective clients as the firm's primary point of contact.
- Scheduled consultations for new clients and follow-up appointments for existing clients.
- Managed hearing dates prepared notices of hearings for clients.
- Drafted motions, petitions, and orders using the firm's templates and filed them electronically.
- Assisted clients in obtaining occupational driver's licenses.
- Provided front desk support, greeted visitors, and managed the lobby area.
- Maintained a high level of confidentiality due to the sensitive nature of personal information.
- Processed payments and issued receipts for services.
- Provided administrative support to the office, including scanning, filing, copying documents, and archiving.
- Maintained cleanliness in common areas and ensured the refrigerator was stocked with beverages.
Legal Assistant at Jackson Law Firm (2009-11 – 2010-02)
Provided legal support including drafting pleadings, scheduling meetings, managing case files, and communicating with clients and opposing counsel.
- Drafted pleadings and correspondence.
- Scheduled and coordinated meetings and hearings.
- Organized and managed all case files.
- Filed pleadings with the county clerk.
- Answered multi-line phone and relayed messages.
- Communicated with insurance agents, opposing counsel and clients regarding the case.
Legal Assistant at Law Office of Tommy Coleman, P.C. (2007-11 – 2009-09)
Drafted pleadings, managed client consultations, performed billing support, and maintained case files.
- Drafted pleadings for filing at the Travis County Courthouse.
- Prepared correspondence from dictation for clients and associated parties.
- Scheduled consultations for new clients and follow-up visits for existing clients.
- Performed time entry and reviewed monthly billing statements.
- Assisted the attorney in scheduling court hearings and verified upcoming dates.
- Maintained all case files.
- Answered multi-line phone, screened calls and relayed messages.
