Elementary Educator - KIPP Newark: Upper Roseville Academy - Newark, NJ
(2025-07)
- ELA Instruction & Writing Stamina: Teach daily reading and foundational writing blocks, prompting deep student discourse to build independent writing stamina; coach students to execute the heavy lifting of constructing written responses using text-based evidence to defend their comprehension.
- Math Conceptual Understanding & Heavy Lifting: Deliver rigorous math instruction that prioritizes deep conceptual understanding over rote memorization; structure daily math blocks so students do the heavy lifting by explaining their mathematical thinking and defending their solutions during peer discourse.
- Inquiry-Based Science Instruction: Facilitate hands-on science exploration and STEM-focused lessons, coaching early learners to build critical thinking, hypothesis testing, and observational recording skills.
- Grade-Level Culture Liaison: Partner actively with the school-wide Culture Team to execute the "Joy Factor" initiative, orchestrating behavioral incentive programs and student culture milestones to cultivate an environment of high accountability and mutual respect across the 2nd-grade team.
- Data-Driven Reporting: Maintain meticulous accuracy in tracking student performance metrics and compliance requirements, analyzing granular classroom assessment data to design targeted, personalized academic growth plans.
- Lead UFLI Intervention Groups: Facilitate targeted UFLI foundational literacy intervention groups, delivering structured phonics lessons and tracking explicit student decoding and blending data to accelerate reading growth.
DSP (Direct Support Professional) - Everas Community Services, Inc. - Park Ridge, NJ
(2024-08 - 2025-08)
- Documentation & Compliance: Maintained high-accuracy daily progress notes and incident reports, ensuring 100% adherence to state regulatory standards and record-keeping protocols.
- Skill Development & Training: Facilitated 1-on-1 life-skills training (budgeting, independence, and daily operations) for individuals, adapting communication styles to meet specific learning needs.
- Stakeholder Collaboration: Partnered with families and guardians to align on personal goals and ensure continuity of service, demonstrating strong professional communication and empathy.
- Logistics & Coordination: Organized community outings and recreational schedules, managing logistics and safety protocols in a fast-paced environment.
Student Teacher - Charles Bullock Elementary - Montclair, NJ
(2021-08 - 2024-11)
- Instructional Design: Partnered with lead educators to design and deliver specialized training modules, utilizing differentiated instruction to meet various adult and student learning styles.
- Performance Tracking: Monitored learner progress through regular assessments and evaluations, providing data-driven feedback to stakeholders to ensure growth and mastery of core concepts.
- Virtual & Classroom Tech: Leveraged advanced educational software and interactive digital tools to enhance instruction and maintain engagement in a high-energy environment.
- Targeted Coaching: Provided intensive, one-on-one support and personalized coaching for learners with specialized needs, successfully helping them reach proficiency milestones.
Service Analyst (100% remote) - New York Life Insurance Co - Jersey City, NJ
(2021-05 - 2023-08)
- Virtual Operational Excellence: Successfully managed 100% of daily tasks in a fully remote capacity for over two years, consistently meeting turnaround-time (TAT) and accuracy goals.
- Information Management: Processed high-volume digital "batch work" for pension inquiries, ensuring 100% accuracy in client records and routing.
- Data Integrity & Privacy: Maintained strict protection of Personally Identifiable Information (PII) while handling sensitive confidential documentation and digital mail processing.
- Workflow Optimization: Coordinated the department's transition from physical to digital processing, ensuring continuity and efficiency across remote teams.
Enrollment Specialist - La Casa De Don Pedro - Newark, NJ
(2017-11 - 2020-01)
- Home Energy Program Management: Managed the intake and eligibility process for the Low Income Home Energy Assistance Program (LIHEAP), helping high-volume client portfolios secure essential utility assistance.
- Community Outreach & Liaison: Served as a professional liaison within the Newark community, assisting with outreach efforts and volunteer coordination to improve program accessibility.
- Documentation & File Review: Reviewed sensitive client documentation for accuracy and completeness, ensuring all applications met state regulatory and audit standards.
- Complex File Auditing: Reviewed sensitive financial and legal documentation to ensure 100% compliance with state regulatory standards for energy assistance.
- Data Integrity: Maintained meticulous client records in electronic databases, ensuring all PII (Personally Identifiable Information) was protected and audit-ready.
Quality Analyst - Mimeo.com - Newark, NJ
(2016-10 - 2017-01)
- Quality Assurance (QA): Performed final inspections of printed materials and books to ensure 100% accuracy and adherence to client specifications before shipping.
- Peer Mentoring: Guided and trained new hires on production standards and assembly workflows to maintain department quality and speed.
- Documentation: Maintained production logs to track work volume and ensure quality standards were met for every project.
Sales Associate Specialist - Dish TV Network - Roseland, NJ
(2012-03 - 2015-12)
- High-Volume Customer Engagement: Managed a high volume of inbound calls, utilizing in-depth product knowledge to resolve issues and meet sales targets.
- Metric Achievement: Consistently exceeded company benchmarks for call speed (AHT), accuracy, and volume while maintaining high customer satisfaction ratings.
- Data Integrity: Accurately captured customer information and service requirements in electronic CRM systems to ensure error-free order processing.
