Medical Billing Specialist - Next Steps Worldwide - Mckinney
(2026-03)
- Reviewing and managing denied or rejected insurance claims to ensure timely resolution and reimbursement
- Identifying patterns and root causes of denials and coordinating with internal teams to correct and prevent future errors
- Submitting corrected claims and appeal letters with appropriate documentation
- Posting and reconciling payments, adjustments, and write-offs
- Working on EMR i.e. Insync
- Maintaining a thorough understanding of payer-specific billing requirements, coding updates, and submission timelines
- Conducting Verification of Benefits(VOB)
- Submitting Authorizations and Pre- Authorization.
- Collaborating with intake, clinical, and billing teams to ensure claims accuracy and completeness
- Generating and maintaining reports on denial trends and recovery outcomes
Volunteer Medical Coder - Team fEMR
(2026-03)
- Coding Outpatient/ Office Visits
- E/M coding
- Coding for Drugs, Labs and Vaccinations.
- Abstracting information from patient medical records.
- Assigning codes for diagnosis, treatments, and procedures according to the ICD-10-CM, CPT and HCPCS codes. Following Official Guidelines for Coding and Reporting.
Senior Customer Service Representative - Geico - Richardson, TX
(2025-02 - 2025-12)
- Taking incoming calls from current policyholders, providing excellent service and answering billing questions
- Making policy changes i.e. coverages, usage, Adding/deleting vehicles, Adding/deleting drivers, providing various forms and documents required by DMV, giving policy quotes
- Assisting in Refunds, billing adjustment.
- Verification of documents as per state law requirements.
Customer Care Representative - NTTA (North Texas Toll Authority)- OneMCI - Dallas
(2024-07 - 2025-02)
- Assisting all NTTA customer with regards to payments, Account opening
- Resolving all online A/c related issues
- Manage accounts(adding vehicles, deleting vehicles, managing Toll Tags)
- Collections, making Settlement Agreements for overdue Payments
- Invoice payments, Converting ZipCash A/c's to Toll Tag A/c's.
