Ma. May Mutya R. Queri

Detail-oriented Medical Virtual Assistant with extensive experience in insurance verification, patient scheduling, electronic medical records management, and team coordination. Results-driven manager with strong background in strategic planning, team leadership, and process improvement. Proficient in Inovalon, Availity, and DrChrono platforms with excellent organizational, communication, and administrative support skills in healthcare settings.

Medical VA - ALL of Pain

Detail-oriented Medical Virtual Assistant with experience in insurance verification, patient scheduling, electronic medical records management, and team coordination. Proficient in Inovalon, Availity, and DrChrono, with strong organizational, communication, and administrative support skills in healthcare settings.

Teacher - ENTOR Inc.

• Teach English language skills to Koreans including reading, writing, speaking, and listening
• Create lesson plans, assess student progress, and provide constructive feedback to help students improve their language skills

Team Leader - ENTOR Inc.

As a team leader, responsibility is to guide, support, and inspire team to achieve goals. Lead by example, communicate openly, and ensure everyone feels heard and valued. Foster teamwork, resolve conflicts fairly, and provide clear direction while encouraging personal and professional growth. Make thoughtful decisions and create a positive and productive work environment where everyone can succeed together.

Teacher - Learning Top Education Co., Ltd

(2020-08 - 2024-04)

Prepare course materials for Chinese student with different age and levels, and design lessons that cover all aspects of the English language, whether written or verbal.

Manager/ Trainer for Asian Teachers - Learning Top Education Co., Ltd

(2020-08 - 2024-04)

As a manager of ESL teachers and trainers, responsibility is to ensure a positive, productive, and professional teaching environment for both local and Western educators.

• Recruiting and on-boarding skilled teachers who align with educational standards
• Providing guidance, support, and training to enhance teaching effectiveness
• Ensuring smooth communication between teachers, students, and the organization
• Monitoring performance and offering constructive feedback for professional growth

Teacher - First Future Educational Solutions, Inc Philippines

(2016-03 - 2020-03)

Teach English to Chinese students with different age level. Create effective lesson plans for advanced group classes. Prepare dynamic activities that develop the students' psycho motor, cognitive and effective domains.

Teacher - Athena Multi-Language Academy

(2015-11 - 2020-03)

Conducted English language classes to Korean students of all ages, with different abilities and skills. Tasks included daily reports and biweekly evaluations.

Teacher - JANET On-line Educational Center Philippines

(2013-02 - 2015-09)

Conducted English language classes to Korean students. Provide students with monthly evaluation tests and feedback. Assessed the students quarterly and made progress plans.

Teacher - English and I Dream Factory

(2012-05 - 2013-02)

Conducted English language class to Chinese students of different age levels. Assessed the students and made progress plans. Monitored the students' attendance.

Teacher - Hosanna Christian Language Academy

(2011-09 - 2012-05)

Conducted online English language classes to Korean students, with different age levels.

Teacher - A1 Class Academy International Learning and Review Center

(2011-07 - 2011-09)

Conducted English language classes to Korean students, with different age levels.

Software Development - AMA Computer Learning Center (2008 - 2010)

Veterinary Medicine - Central Luzon State University (2006 - 2008)

High School - Dr. Ramon de Santos National High School (2002 - 2006)

Elementary School - Cornelia M. de Jesus, Memorial School (1996 - 2002)