Mykisha Glee

Reliable and customer-focused professional with over 10 years of experience in retail, healthcare administration, and customer service. Skilled in insurance verification, patient intake, warranty processing, and cash handling. Known for strong communication, attention to detail, and the ability to quickly learn new systems. Committed to delivering excellent service and ensuring smooth daily operations.

Patient Registration / Intake Specialist at Hospital Registry (2025-01 – Present)

• Register and check in patients efficiently while maintaining accuracy
• Verify insurance coverage and update patient demographics in EHR systems
• Ensure compliance with HIPAA
• Provide professional assistance to patients and families

Warranty Coordinator / Receptionist at Mercedes-Benz of North Palm Beach (2022-07 – 2025)

• Greet customers and ensure a high-quality service experience
• Process and manage warranty claims
• Communicate with technicians and customers
• Track parts and maintain records
• Handle front desk operations

Insurance Verification Specialist at Insurance Express (2020-07 – 2021-10)

• Verified insurance information
• Resolved discrepancies
• Maintained documentation
• Worked in team environment

Administrative Assistant at Florida Resource Center (2015-10 – 2016-03)

• Managed filing systems
• Operated phone systems
• Entered patient data
• Provided administrative support

High School Diploma