Server/Private Event Server
Sony Hall 01/15/2024 – Current (235 W 46th St New York, NY)
- Warmly greeted and seated new and returning guests at the time of doors for shows and events, ensuring a pleasant experience from arrival to departure.
- Efficiently managed table orders in assigned section throughout the entire event. Cultivated a refined dining atmosphere by implementing extensive knowledgeable of menu offerings and wine/liquors while also upselling and accurately entering orders into handheld toast, including customer preferences and dietary restrictions. .
- Ensured guests had appropriate table settings based on order such as share plates , rollups , and dinner/ cocktail napkins.
- Collaborated closely with bar/kitchen staff to ensure prompt and efficient order delivery.
- Enhanced dining atmosphere by maintaining cleanliness and organization of work space and section, pre-bussing and bussing tables throughout courses & entire show .
- Closed checks responsibly via credit/debit card or cash 15 mins prior to show or event ending.
- At the end of each show/ event assisted in breaking down or setting up the room appropriately to prepare for the next show/event day .
- Supported event operations by coordinating with events team/client to handle set up and breakdown process for private parties, and award ceremonies of up to 500 guests.
- Effectively worked with kitchen/bar staff during private parties and ceremonies, ensuring timely order delivery for passed cocktails, hors d’oeuvres & dinners of up to 500 guests.
Server
Applebees 11/2021-12/2023 (139 Flatbush Avenue Brooklyn, NY)
- Warmly greeted new and returning guests within 1-2 minutes of seating.
- Effectively led a section of 10+ tables, efficiently prioritizing tasks, assessed guests needs promptly, providing impeccable service to an average of 500 guests per shift in a high volume, fast paced environment.
- Cultivated a refined dining atmosphere by implementing extensive knowledge of menu items, cocktails/liquors, while also upselling and accurately entering orders into pos system including customer preferences and dietary restrictions.
- Collaborated closely with kitchen/bar staff to ensure prompt and efficient order delivery and maintained cleanliness and organization of the workspace.
- Enhanced dining atmosphere by maintaining cleanliness and organization of the dining area and section, pre-bussing and bussing tables throughout courses.
- Polished & Rolled silverware, maintained adequate levels of condiments and well stocked server side stations.
- Closed checks responsibly via debit cards, credit cards , cash & gift card payments..
- Demonstrated strong leadership and teamwork skills by occasionally training new severs on menu/ bar knowledge, table numbers, and kitchen and safety protocols.
Server
Red Lobster 10/2020-04/2022 (261 W 125th St New York, NY)
- Warmly greeted new and returning guests at tables in assigned section within 1-2 minutes.
- Effectively led a section of 8+ tables, efficiently prioritizing tasks, assessed guests needs promptly, providing up to average of 400 guests per shift with a fun/friendly dining experience, implementing extensive knowledge of menu items, deals, cocktails/liquors, while also upselling and accurately entering orders into POS system including customer preferences and dietary restrictions.
- Collaborated with kitchen/ bar staff to ensure prompt and efficient order delivery and maintained cleanliness and organization of the work space.
- Enhanced dinging atmosphere by maintaining cleanliness and organization of the dining area and section, pre- bussing and bussing tables throughout courses.
- Expertly prepared both non-alcoholic & alcoholic beverages using correct techniques, liquid measurements, and garnishes.
- Polished & rolled silverware, responsible for side work & ensuring all condiments and side stations are maintained and well stocked at adequate levels throughout the day.
- Collected debit cards, credit cards , cash & gift card payments and dispensed change for cash transactions
