Data Center Technician (Contractor) at Micropac Technology (Palo Alto Networks) (2026-03 – Present)
- Assisted with network switch refresh activities in a production data center environment across 5 server racks.
- Labeled, documented, disconnected, and reconnected copper network cabling during hardware replacement projects.
- Removed legacy switch chassis from server racks and installed new 48-port network switches.
- Installed and verified SFP transceivers in replacement switches prior to deployment.
- Performed rack-and-stack installation of network hardware under supervision of data center staff.
- Reconnected and organized network cabling to ensure proper port mapping and cable management.
- Followed established procedures to minimize disruption during network infrastructure upgrades.
Service Technician at Quick Tank Services (2025-09 – 2026-03)
- Troubleshoot and repair plumbing and electrical related issues
- Replaced legacy water heaters with similar or tankless systems
- Painted and repaired drywall
- Tested and installed new electrical outlets, door locks and fixtures.
- Organized inventory of all tools, parts and equipment
- Maintained clean working environment-vacuum floors, wash windows, cleaned bathrooms.
Uber and DoorDash Representative at Uber and DoorDash (2024-09 – 2025-09)
- Provide top notch customer service by ensuring deliveries are on time
- Meticulously adhered to schedule and communicated to customers regularly
- Safe, defensive driving to represent organizations in a professional manner
- Tracked earning and hours to meet personal finance goals
IT Support Volunteer at N2K Solutions (2024-02 – 2024-08)
- Communicate with clients regularly to ensure their issues were resolved.
- Troubleshoot HP printers, android, iPhone, Macintosh and PC's
- Update inventory of hardware and software using excel
- Setup videoconference meetings using google meet and zoom
- Establish strong customer service relationships
- Set up projectors and monitors
- Assist users with applications such as calendaring, word, edge and google meet.
- Set up new computers using autopilot
- Establish network connectivity for new computers
- Ensure that each computer is updated with the latest patches
- Checked windows defender to verify that it was up to date
