Chief Human Resources Officer - Sayre Health Center
(2025-02)
Created the entire Human Resources Department for Sayre Health Center.
- Oversee all HR functions, policies, and procedures to ensure a compliant, effective, and employee-centric workplace.
- Develop and implement strategic HR initiatives to improve employee engagement, retention, and workforce development.
- Ensure compliance with employment laws, healthcare regulations, and industry best practices.
- Lead the recruitment, onboarding, training, and professional development of SHC employees.
- Develop and monitor HR metrics, dashboards, and analytics related to recruitment, retention, turnover, engagement, and trainings.
- Establish performance management systems that support continuous improvement and professional growth.
- Ensure the Health Center is run effectively in the CEO absence.
- Work closely with the CEO daily to meet the needs of the Health Center.
- Advise executive leadership on HR trends, workforce planning, and organizational development strategies.
- Foster a positive organizational culture that aligns with SHC's values and mission.
- Manage HR budgets, payroll operations, and benefits administration.
- Responsible all of the benefits through vendor relationships.
- Oversee all the regular staff benefits and retirement benefit plans.
- Work with retirees with their benefits.
- Handle open enrollment each year. Negotiate with various carriers and vendors to manage costs and ensure a competitive portfolio for the organization.
- Maintain a great relationships with all third-party vendors which includes insurance companies, benefit administrators and wellness providers.
- Assist with payouts for retirees benefits who passed away.
- Overseeing operational budgets in collaboration with Finance, ensuring fiscal accountability and alignment with organizational priorities.
- Partnering with the executive team to design and executive sustainable operational infrastructure, translating operational strategies.
- Ensure all employment and staffing practices meet federal, state, and local regulations.
- Monitor and mitigate employment-related risks and compliance challenges.
- Responsible for assisting with all State and Local audits for the health center.
- Assist with Health Resources and Services Administration (HRSA) Grants and Audits.
- Assist with Operational Site Visits for the Health Center (OSV).
- Work with Department heads on the OSV training manual.
- Assist with the Department of Health concerns, visits, and audits.
- Ensure that every department is run effectively.
- Responsible for curriculum development for our training programs.
- Assist the Fiscal Department with making sure that all of the HR benefits bills are paid.
- Communicate with other health centers in reference to how they run their health center.
- Created the Clinical Department Orientation Manual
- Lead and launch and operational management of Clinical Connect, SHC's new clinical staffing placement department/business.
- Develop a business model and growth strategy for Clinical Connect to serve as both an internal staffing solution and an external revenue-generating venture.
- Establishing partnerships with healthcare facilities in need of temporary and permanent clinical staffing.
- Design recruitment, credentialing, and placement processes to ensure high-quality staffing solutions.
- Develop and monitor HR metrics, dashboards, and analytics related to recruitment, retention, turnover and trainings.
- Leading, coaching, and developing senior leaders and staff, fostering a culture of accountability, collaboration, and high performance.
- Handles all of the reports for the Finance Department.
- Monitor and report on cash collections, unfilled, denials, days outstanding and check request daily.
- Responsible for maintaining the accounting system.
- Handle all communication with third party insurance carries.
- Resolve all accounting and finance issues daily.
- Handle all petty cash for the health center.
- Responsible for supervising the Human Resources Generalist.
- Implement financial planning, pricing strategies, and operational processes to position.
- Clinical Connect for profitability and sustainability.
- Develop policies to support workforce expansion and operational efficiency to SHC.
- Optimize staffing models to balance cost-effectiveness with high-quality patient care.
- Strengthen SHC's leadership pipeline by identifying and developing internal talent.
- Enhance diversity, equity, and inclusion (DEI) initiatives within the organization.
- Update all the HR credentialing spreadsheets daily.
- Responsible for auditing all the HR files with the HR Generalist.
- Handle professional development for our staff.
- Handle are yearly staff retreat off site and out of the City of Philadelphia.
- Oversee staffing for all open positions.
- Supervise one HR Generalist/payroll employee.
- Established Sayre Health Center monthly employee engagement events.
- Established employee of the month and perfect attendance program.
- Improve employee retention for the health center.
- Ensure compliance with industry regulations.
- Write detailed job descriptions for all positions.
- Post all job openings on indeed.com and Zip Recruiter.
- Recruit, interview, and hire staff.
- Responsible for all layoffs within the organization.
- Conduct orientation and on-boarding weekly.
- Develop performance management programs.
- Create a compensation strategy for all employees based on market research and pay surveys.
- Responsible for handling all of Unemployment Compensation, Workers' Compensation as they arise.
- Send out offer letters to new hires after an offer is made.
- Process all benefits administration for all employees.
- Review all of the Pennsylvania State Police Criminal Record checks.
- Process all FBI Checks and review them.
- Write all policies and procedures for the health center.
- Responsible for employment verification forms.
Director of Human Resources - Sayre Health Center
(2022-07 - 2025-02)
Senior Associate Director of Human Resources - Sayre Health Center
(2022-02 - 2022-07)
Human Resources Manager - Comfort Keepers - Jenkintown, PA
(2017-06 - 2022-01)
- Managed Human Resources Staff daily.
- Oversaw the daily operations of the Human Resources Department
- Processed employment verification forms daily.
- Handle hiring and terminations daily for the organization.
- Management of employee relations, recruitment, retention, and employee benefits.
- Processed all the retirement plans for the organization.
- Manage HR budgets, payroll operations, and benefits administration.
- Responsible all of the benefits through vendor relationships.
- Oversee all the regular staff benefits and retirement benefit plans.
- Work with retirees with their benefits.
- Assist with payouts for retirees benefits who passed away.
- Handle open enrollment each year. Negotiate with various carriers and vendors to manage costs and ensure a competitive portfolio for the organization.
- Maintain a great relationships with all third-party vendors which includes insurance companies, benefit administrators and wellness providers.
- Contact people for all immigration matters and communicate with the lawyers.
- Organized all special events from Human Resources.
- Send out all the termination letters for employees.
- Processed all benefits enrollments/terminations, COBRA and etc.,
- Answered all inquiries from the Unemployment Compensation Department.
- Attended all Unemployment Compensation Hearings.
- Completed all the necessary Unemployment Compensation paperwork.
- Posted all open positions on Indeed, CareerBuilder, Monster, Job Gateway.
- Reviewed all applicants resumes and cover letters daily.
- Handled interviewing daily for all open internal and external positions.
- Managed the new hire orientation process weekly or daily for new hires.
- Manage HR budgets, payroll operations, and benefits administration in all areas.
- Effectively engaged in the scheduling department for all the hiring needs for CNA/HHA positions.
- Made sure that all I-9's are completed in the correct manner.
- Processed and review all Pennsylvania State Police Criminal Record checks.
- Wrote all policies and procedures for the HR Department.
- Developed, creative and proactive recruitment/sourcing strategies to develop high quality active and passive candidate pipelines.
- Updated ERSP daily with new hires, address changes, phone number and other necessary changes.
- Ran all necessary HR Reports out of ERSP.
- Managed all the benefit time and call outs daily.
- Identified process improvement opportunities at our management team weekly meetings.
Human Resources Director - Hands From The Heart - Bala Cynwyd, PA
(2016-08 - 2017-05)
- Managed a staff of two HR Specialist.
- Oversaw the daily operations of the Human Resources Department.
- Manage HR budgets, payroll operations, and benefits administration in all areas.
- Responsible all of the benefits through vendor relationships.
- Oversee all the regular staff benefits and retirement benefit plans.
- Work with retirees with their benefits.
- Handle open enrollment each year. Negotiate with various carriers and vendors to manage costs and ensure a competitive portfolio for the organization.
- Processed employment verification forms daily.
- Processed all benefits enrollments/terminations, COBRA and etc.,
- Handled hiring daily for the organization.
- Management of employee relations, recruitment, retention, and employee benefits.
- Processed all the retirement plans for the organization.
- Contact people for all immigration matters and communicate with the lawyers.
- Organized all special events from Human Resources.
- Posted all open positions on Indeed, CareerBuilder, Monster and Job Gateway.
- Maintained interviewing daily for all open positions.
- Maintained Workers' Compensation Claims.
- Created the new hire orientation process.
- Effectively engaged in the scheduling department hiring needs for CNA/HHA positions.
- Made sure that all I-9's are completed in the correct manner.
- Reviewed all Pennsylvania State Police Criminal Record checks.
- Served as the Head of the Safety Committee and hold monthly meetings.
- Wrote all policies and procedures for the HR Department.
- Developed, creative and proactive recruitment/sourcing strategies to develop high quality active and passive candidate pipelines.
- Processed all A-Line Card forms into the system.
- Updated Axis care daily with address changes, phone number and other necessary changes.
- Ran all necessary HR Reports out of Axis care.
- Identified process improvement opportunities to the management team weekly.
- Processed all child support and other garnishments for payroll daily.
- Built relationships with universities and other organizations for recruitment needs.
