Care Support Coordinator - First Light Home Care - Needham, MA
(2022)
- Create and/or update detailed care plans related to all ADL’s and IADL’s
- Perform caregiver supervisory visits at client homes
- Communicate with confidence and maturity with clients and their families to problem-solve
- Sensitively and empathetically support clients and family members who are in stressful situations
- Communicate efficiently to work through care needs
- Conduct Caregiver introduction visits
- Support, guide, oversee and create trusting relationships with staff/caregivers
- Accurately document all conversations and pertinent information into software database
- Communicate/report pertinent information to supervisor and office staff after home visits
- Compassionately and patiently interact by phone to maintain professional relationships with other professionals, including care managers, social workers as well as elderly clientele and their families
- Attend Weekly Meetings
- Participate in on-call rotation
Memory Care Director - Sunrise Senior Living - Arlington, MA
(2021 - 2022)
- Perform assessments and develop Individualized Service Plans (ISP)
- Participate in recruiting, hiring, training, and coaching a high-quality team
- Provide recognition and create an engaged culture for staff members
- Attend to residents’ and families’ needs
- Express leadership role by problem-solving and decision making
- Provide daily operations supervision, discipline, and counseling
- Handled manager on duty tasks
- Maintaining a schedule for Care Managers that aligns with staffing patterns
- Possess written and verbal skills for effective communication
- Facilitate group presentations, training and effectively communicate with family members
- Attend and assist to where is needed
Clinician - The MENTOR Network - Lawrence, MA
(2020 - 2021)
- In-Home Therapy (IHT), working with families individually or as a group
- Provided quality services and individualized supports that lead to growth and independence
- Addressed physical, intellectual, or behavioral challenges by using psychotherapy or appropriate interventions
- Used different techniques in sessions, such as CBT triangle, ecomaps, roleplaying
- Wrote diagnoses and clinical formulation based on the clients ‘needs
- Set goals and objectives with families to formulate a treatment plan
- Worked with teammates or other clinicians to formulate diagnoses or treatment plans that best suit the family’s needs.
- Practiced confidentiality and worked with client’s files regularly
- Evaluated client’s progress weekly by using the necessary scales or tools
- Used specific database to enter client’s information for insurance purposes
Internship - Association of Haitian Women (AFAB) - Dorchester, MA
(2019 - 2020)
- Assess immediate crisis needs of clients and address them appropriately
- Work with clients to develop and maintain relevant and meaningful case plans
- Meet regularly with clients to support case plan accomplishment
- Manage incoming calls and walk-ins and complete necessary documentation
- Support the daily operations of the office
- Complete and maintain client records that document services provided
- Educate clients about the dynamics of domestic violence and sexual assault
- Provide clients with the options and resources that are available
- Refer clients to other agencies and resources
- Participate in staff meetings, case conferences, and other meetings as needed
- Facilitate support groups as needed
- Perform other duties as assigned by Client Programs Director
Admin/Sales Associate - In Vitro ADMET Laboratories - Malden, MA
(2017 - 2019)
- Generated quotes, packing slips, and labels
- First point of contact for all phone calls, visitors, and professionals
- Welcomed, and directed all to the appropriate person in a friendly and professional manner
- Coordinated outgoing and incoming mail and deliveries
- Copying, filing, scanning, faxing, uploading documents
- Provided ongoing clerical, organizational, and documentation support to members of the staff as needed
- Stocking of supplies
- Light office cleaning as needed
- welcomed and directed visitors
- Created spreadsheets and presentations
- Filing.
Internship - Harvard Medical School, Vascular Biology Program - Boston, MA
(2017 - 2019)
- General Cancer Research, such as breast, prostate, and skin cancer
- Performed laboratory work such as tissue culturing
- Administered experiments on mice by growing cancer in them with the purpose of finding a cure
Nursing Assistant - Wingate Assisted Living - Chestnut Hill, Boston, MA
(2017 - 2019)
Nursing Assistant - Guardian Angel Senior services - Billerica, MA
(2016)
- Worked with residents that have different diagnoses which include Alzheimer’s, heart disease, osteoporosis, etc.
- Assisted with tasks to help meet the mental and emotional need of the residents
- Provided one-on-one care support on activities of daily living such as bathing, dressing grooming, etc.
- Provide companionship and respond to patients’ needs
- Attended nutrition and weight management focus group meetings
- Updated and maintained reaction of the patient to neuro-rehabilitative therapies for future reference
- Answering patient calls as requested
- Checking vital signs such as blood pressure and heart rate
- Stocking supplies
- Assisting with medical procedures and Safety procedures
Receptionist - Wingate Assisted Living - Boston, MA
(2014 - 2018)
- Performed administrative tasks
- Contributed to all tasks and activities
- Organized and update confidential files of patients
- Worked with Microsoft Office daily
- Set up meetings
- Answered phone calls
- Scheduled appointments and upcoming events
Receptionist - Youville House Assisted Living Cambridge - Boston, MA
(2013 - 2014)
- Performed administrative tasks
- Contributed to all tasks and activities
- Organized and update confidential files of patients
- Worked with Microsoft Office daily
- Set up meetings
- Answered phone calls
- Scheduled appointments and upcoming events
Resident Assistant - Pine Manor College - Chestnut hill, MA
(2014 - 2016)
- Assisted first-year students with the transition to Pine Manor College
- Met and built rapport with each student of the RA’s assigned residence hall
- Participated in duty rotations
- Mediated resident conflicts
- Acted as a liaison between student and staff
- Built community within the residence hall
