Nadella Charan Vishnu

Software Engineer with experience working on enterprise SaaS applications, backend systems, APIs, databases, and production environments. Strong hands-on experience with JavaScript, TypeScript, Node.js, React, SQL, REST APIs, MongoDB, and cloud technologies. Experienced in debugging complex application issues, developing technical solutions, working with production systems, and collaborating with engineering and enterprise teams.

Comfortable independently investigating unfamiliar problems, implementing solutions, testing changes, and supporting deployments.

Sr Software Engineer at Shivohm Softech Pvt. Ltd (2026-06 – Present)

• Develop, maintain, and troubleshoot cloud-hosted SaaS applications, backend services, APIs, databases, and third-party integrations.
• Investigate production issues by analyzing application behavior, SQL data, API requests, logs, and infrastructure.
• Debug REST APIs, authentication workflows, request/response payloads, and backend integrations using Postman and browser developer tools.
• Collaborate with engineering teams to reproduce software defects, identify root causes, implement fixes, and validate solutions.
• Support application releases, production deployments, environment configuration, and integration testing.
• Develop automation workflows and technical solutions to improve application reliability and reduce repetitive engineering tasks.

Software Engineer at MYCPE ONE (2025-10 – 2026-05)

• Worked on a large SaaS platform used by enterprise CPA firms across the United States, supporting backend services, APIs, databases, and integrations.
• Diagnosed SQL database issues, REST API failures, authentication problems, webhook integrations, and application-level defects.
• Used SQL queries, API testing, browser developer tools, and application logs to investigate and resolve complex technical issues.
• Reproduced software defects, identified root causes, documented findings, and collaborated with engineering teams on permanent solutions.
• Worked directly with enterprise customers to understand technical requirements and translate reported issues into actionable engineering tasks.
• Supported customer configurations, permissions, onboarding workflows, integrations, and production environments while meeting SLA requirements.

Software Engineer at TCS iON (2024-11 – 2025-12)

• Supported enterprise software applications by investigating application, networking, authentication, access, and configuration issues.
• Diagnosed technical issues involving application connectivity, user access, account configuration, and system behavior across Windows and Linux environments.
• Worked with HTTP/HTTPS, TCP/IP, DNS, SSL/TLS, and basic network troubleshooting concepts to identify and resolve application issues.
• Logged, prioritized, tracked, and escalated incidents according to defined service-level requirements and operational procedures.
• Collaborated with technical teams on complex incidents, providing troubleshooting findings and relevant application and system information.
• Assisted with account management, configuration issues, password-related requests, connectivity problems, and other enterprise application support tasks.
• Created and maintained troubleshooting documentation and knowledge-base information to improve incident resolution and support efficiency.

Bachelor of Engineering in Computer Science & Engineering – Saveetha School of Engineering (2022 – 2026)