Naga Chandra Dasari

Results-driven QA and Test Automation professional with 12+ years of experience leading enterprise-level testing initiatives across Financial Services, Mortgage, Travel, SaaS, Consumer Services, and IoT-enabled platforms. Proven expertise in User Acceptance Testing (UAT), Automation Engineering, API Testing, Performance Testing, and Quality Engineering within Agile and large-scale modernization programs. Strong background in designing scalable automation frameworks using Selenium WebDriver with Java, TestNG, Cucumber BDD, Playwright, and REST Assured.

Experienced in collaborating with business stakeholders, product owners, developers, and release teams to ensure high-quality software delivery, production readiness, and successful digital transformation outcomes. Recognized for balancing technical depth with business understanding, driving process improvements, reducing regression effort, strengthening release confidence, and improving overall testing efficiency.

Senior UAT Test Analyst - CSC Service Works - Irving, TX

(2025-10)

Project: One Tap Away (IoT-Enabled Mobile Ecosystem with AI Chatbot) Led end-to-end UAT activities for a large-scale IoT-enabled mobile ecosystem, ensuring production readiness and reducing defect leakage significantly across releases.

• Collaborated with business stakeholders, developers, product owners, and vendors to validate business workflows, release scope, and production readiness.
• Designed and executed risk-based UAT scenarios covering payment processing, machine synchronization, refunds, transaction validation, wallet funding, and service request workflows.
• Spearheaded validation efforts for Cassie AI Chatbot including conversational workflows, intent recognition, deep-link validation, and multi-step user interactions.
• Built and maintained a scalable Hybrid Automation Framework using Selenium WebDriver, Java, TestNG, Cucumber BDD, Maven, and Page Object Model architecture.
• Automated high-priority regression workflows, reducing execution time and improving release confidence.
• Conducted Playwright proof-of-concept initiatives focused on cross-browser testing, execution speed, maintainability, and future automation scalability.
• Performed REST API validation for payment and chatbot services using Postman and backend SQL validation for transaction reconciliation.
• Used Datadog for log analysis, issue triaging, and root-cause analysis during UAT and production validation cycles.
• Applied AI-assisted engineering tools such as GitHub Copilot and AiDE AI to optimize framework development, improve script maintainability, and accelerate automation delivery.
• Supported release management and production validation activities including go-live readiness and post-deployment verification.

UAT Senior Test Analyst - CSC Service Works - Irving, TX

(2024-10 - 2025-10)

Project: CSC Pay / CSC Go Led UAT validation efforts for IoT-enabled connected laundry platforms supporting mobile applications, backend systems, payment integrations, and machine synchronization.

• Analyzed business requirements and ensured complete traceability between requirements, test scenarios, and execution results.
• Designed and executed comprehensive functional, integration, regression, and smoke test suites.
• Validated integrations across mobile applications, payment readers, backend APIs, and connected laundry machines.
• Developed and maintained Selenium-based Hybrid Automation Frameworks using Java, TestNG, Cucumber BDD, and Data-Driven architecture.
• Performed mobile testing on Android and iOS devices using BrowserStack.
• Conducted REST API testing and backend database validation to ensure transactional integrity and accurate data synchronization.
• Performed impact analysis for enhancements and ensured sufficient regression coverage across affected business areas.
• Participated in defect triage discussions and provided UAT sign-off reports with release recommendations.
• Collaborated closely with cross-functional Agile teams to support continuous delivery and release quality.

Performance Test Engineer / Automation Test Engineer - TUI UK

(2023-08 - 2024-09)

Project: Third-Party Flights Integration

• Designed and executed performance, load, stress, and scalability testing using Apache JMeter.
• Developed reusable Selenium automation frameworks using Java/C# and Page Object Model architecture.
• Integrated automated test suites with Jenkins CI/CD pipelines to support continuous testing.
• Conducted API testing for REST and SOAP services using JMeter and Postman.
• Analyzed application bottlenecks and collaborated with development teams to optimize system performance.
• Created Requirement Traceability Matrices to ensure complete functional and non-functional test coverage.
• Led defect triage meetings and coordinated with stakeholders for issue resolution and release planning.
• Mentored junior QA engineers on automation and performance testing best practices.

Senior Test Engineer - Black Knight Financial Services - USA

(2020-09 - 2023-07)

Project: Empower Mortgage System Worked on enterprise mortgage systems supporting end-to-end lending workflows within a highly regulated financial environment.

• Collaborated with business analysts and stakeholders to validate mortgage processing requirements and compliance-driven workflows.
• Designed and executed functional, regression, integration, UAT, and operational acceptance testing activities.
• Developed and maintained Selenium automation frameworks using Java and TestNG.
• Implemented continuous testing practices through Jenkins-based CI/CD integration.
• Conducted API testing for REST and SOAP services and validated backend processing using SQL queries.
• Performed performance testing using JMeter to validate system behavior under high transactional volumes.
• Managed defect lifecycle activities including defect logging, retesting, reporting, and stakeholder communication.
• Created detailed test reports, traceability matrices, and release-readiness documentation.
• Supported Agile ceremonies including sprint planning, daily standups, retrospectives, and backlog refinement.
• Collaborated with release and support teams during deployment and post-production validation.

Software Test Engineer - TUI UK

(2015-10 - 2020-09)

Project: Customer Data Merge Executed functional, integration, regression, and exploratory testing for enterprise travel and customer management systems.

• Automated regression test scenarios and improved testing efficiency for repeated release cycles.
• Conducted cross-platform testing across desktop, Android, and iOS applications.
• Performed backend database validation and ensured data consistency across customer systems.
• Managed test execution, defect tracking, and stakeholder reporting activities.
• Led defect triage meetings and coordinated with stakeholders for issue resolution and release planning.
• Mentored junior QA engineers on automation and performance testing best practices.
• Participated actively in Agile delivery cycles and collaborated with business analysts and developers.
• Performed load and performance testing using Apache JMeter.
• Coordinated UAT and operational readiness validation activities.

Software Test Engineer - TUI UK

(2013-10 - 2015-10)

Project: Customer Account Management

• Performed functional and regression testing for customer account management applications.
• Created test plans, test scenarios, and detailed test cases based on business requirements.
• Worked closely with developers and business teams to clarify requirements and resolve defects.
• Conducted UAT support activities and validated business workflows.
• Performed Oracle database validation and backend testing.
• Participated in Agile sprint activities and contributed to continuous quality improvements.
• Supported release validation and post-deployment testing.

Master of Computer Applications - Computer Applications - Jawaharlal Nehru Technological University (JNTU)