Naima Dubois

Proven team leader with a background in cash handling and store management. Experienced in training team members and enhancing customer satisfaction through effective problem-solving. Focused on driving operational excellence and team success.

Cashier Team Lead - Chipotle

(2025-08)

• Trained team members on cash register operation and customer service best practices.
• Managed cash handling procedures, maintaining compliance with company policies.
• Trained for manager positions.

Sales Associate - American Eagle - Pembroke Pines

(2024-11 - 2025-03)

• Responded to customer inquiries and resolved issues promptly, strengthening customer satisfaction and loyalty.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Sales Associate - Oshkosh - Sunrise, FL

(2023-11 - 2024-03)

• Assisted customers in selecting products, enhancing their shopping experience and driving sales.
• Maintained merchandise displays to ensure an appealing store environment and promote customer engagement.
• Processed transactions accurately using point-of-sale systems, ensuring smooth checkout experiences for customers.
• Collaborated with team members to achieve monthly sales targets and improve overall store performance.

Associate Degree - Nursing - Broward College (2030-06)

High School Diploma - Everglades High (2026-06)