Najeeb Iddrisu

Computer Science graduate with Six years of experience in troubleshooting operations and providing technical support. Proven ability to lead system optimization, analyze program codes, and create applications that meet performance and security standards. Skilled in problem-solving, system analysis, and delivering technology-driven solutions for efficiency and reliability.

IT Manager - Mother and Child Hospital - Kasoa, Ghana

(2023-03)

• Led troubleshooting of customer networks, diagnosing issues and restoring functionality to ensure operational continuity.
• Created step-by-step technical guides for customers to enhance software performance and system security.
• Optimized the LHIMS system for maximum efficiency and institutional productivity.
• Built rapid-response workflows for system updates, data recovery, and software activations to minimize downtime.
• Performed hardware maintenance and part replacements, ensuring system reliability and user satisfaction.

It Manager (National Service) - Mother And Child Hospital - Kasoa, Ghana

(2022-03 - 2023-10)

• Managed system repairs and preventive maintenance to enhance operational performance.
• Developed clear technical instructions for end-users to improve system efficiency.
• Responded swiftly to system update requests, implementing data recovery and activation processes.
• Led troubleshooting initiatives to identify and resolve network issues effectively.

IT Instructor (Practical Studies) - Tongo Junior High School

(2018-04 - 2018-06)

• Taught fundamental IT concepts using practical and resource-efficient approaches.
• Designed and delivered lessons on digital literacy and computational ethics.
• Built strong rapport with students through effective interpersonal communication.
• Evaluated student progress through assignments, quizzes, and projects.
• Performed updates and troubleshooting for classroom systems and networks.

Bachelor Of Computer Science - Computer Science - UNIVERSITY FOR DEVELOPMENT STUDIES (2018-09 - 2022-10) Tamale

W.A.S.S.C. E - General Science - General Science - ST. AUGUSTINE'S COLLEGE (2012-08 - 2015-09) Cape Coast