Fronter - Berkshire Finacial Services
(2024-06 - 2025-07)
Responsible for contacting businesses to offer debt settlement services, building rapport with potential clients, and guiding them through the process of debt relief.
Substitute - Scoot Education; Broward County Schools
(2023-09 - 2024-06)
- Follow lesson plans provided by the regular Teacher to create a cohesive and consistent learning experience for students.
- Manage the classroom effectively to encourage student participation, minimize distractions and maintain a positive learning environment.
- Adapt teaching methods to fit the needs of each individual student.
- Supervise students in and out of the classroom, including in the halls, on the playground and in the cafeteria.
- Provide in-class and at-home assignments based on the available lesson plan.
Aid - Amada Senior Care - Worcester, MA
(2023-07 - 2023-09)
- Provide company for loved ones and services that improve their living environment and make them feel more at home.
- Assist with personal care, meal assistance, transportation, medication management, and other health care duties as needed.
Financial Center Supervisor - Berkshire Bank - Worcester, MA
(2022-04 - 2023-07)
- Coordinates CSA and UB activities, manages scheduling, and assigns duties.
- Responsible for daily office work to ensure proper balancing of branch and timely delivery of work to appropriate departments.
- Monitors and maintains branch cash levels and prepares related reports.
- Works with CSAs to resolve more complex transactions, correct errors, and in assist with difficult client requests.
- Provides significant input for the preparation of CSA's performance review.
- Resolves routine and complex personnel problems; provides input to Branch Officer on performance management issues and/or disciplinary actions.
- Responsible for oversight and timely completion of all CSAs new hire training, as well ongoing compliance training.
- Oversees the execution of daily banking procedures as related to the CSA line and ATM.
- Responsible for oversight of the teller line audit process. Ensures compliance of teller line with all related banking regulations, procedures, reporting, and record keeping.
- Assists Financial Center Manager and/or Assistant Financial Center Manager with the coaching and development of staff.
- Responds to off-hours branch alarm and ATM calls as required.
Service Manager - Chipotle Mexican Grill - Westborough, MA
(2016-09 - 2022-08)
- Discuss problems with customers and, if they are unsure of what repair/ rework they want or what is needed.
- Order parts and supplies if not in stock.
- Handle customer's complaints, questions, and concerns.
- Directs procurements of equipment and materials, supplies, and parts required to maintain repair and storage facilities.
- Coordinates repair/ rework/ maintenance in order to obtain optimum utilization of equipment and personnel and prevent or alleviate operational delays in other departments.
- Perform other job-related duties, as needed.
Tutor - Queens Borough Public Library - New York, NY
(2014 - 2017)
- Tutored students from kindergarten to 8th grade in Mathematics, English, and Social Studies.
- Assisted program director with children and young adults with Summer Reading activities.
Sales Associate - Cookie's Kids Department Store - New York, NY
(2013 - 2017)
- Document sales by creating or updating customer profile records.
- Respond to Customer questions.
- Process payments by totaling Assist with inventory, including receiving and stocking merchandise.
- Purchases, processing checks, cash, store card or other credit and debit cards.
