Leasing Consultant - TICON PROPERTIES - Raleigh
(2024-06)
- Welcome prospective residents and conduct 3-5 property tours daily, showcasing community amenities and helping individuals find their ideal home.
- Supported daily property operations by managing rent collection, key production, unit walk-throughs, leasing office maintenance, minor repairs, maintenance requests, and resident communications to ensure seamless property functionality.
- Conduct unit inspections and collaborate with maintenance teams, vendors, and cleaning services to maintain community standards.
- Provided concierge services, facilitating package delivery and accessibility assistance while conducting routine unit walkthroughs to enhance resident satisfaction.
- Utilize Yardi and CRM software to manage resident records, streamline operations, and ensure accurate documentation.
- Contributed ideas for resident events and community engagement initiatives, such as ice cream socials, food drives, and holiday activities, to foster community spirit and improve resident engagement.
- Inspect vacated units to determine necessary repairs or improvements prior to new occupancy.
Shop Assistant - THE RE-INSPIRED HOME - Raleigh, NC
(2024-01 - 2024-07)
- Assisted customers in finding products that matched their needs and preferences, creating a personalized shopping experience.
- Acted as primary liaison between owner and clients, facilitating clear communication and delivering exceptional customer service.
- Led merchandising initiatives that improved product presentation and enhanced the overall customer experience.
- Organized and enhanced store environment through effective merchandising, improving customer engagement and satisfaction.
- Priced and listed inventory based on personal judgment and market rates.
- Oversaw inventory pricing using market insights and established guidelines, ensuring competitive pricing for customers.
- Supported daily operations by preparing invoices and accurately tracking purchase records.
Lead Photographer - JOSTENS - Raleigh, NC
(2023-07 - 2023-12)
- Led photography operations for school and special event sessions, ensuring a positive experience for clients and participants.
- Maintained high standards of image quality while delivering exceptional customer service.
- Developed unique photography techniques to enhance image quality.
- Coordinated schedules, equipment setup, and team workflows to maintain efficient event operations.
- Trained and supported team members to promote professionalism and consistency.
- Managed inventory of supplies needed for photoshoots including props, backgrounds.
- Commuted 2 to 3 hours daily across the region, consistently arriving on-site as scheduled to ensure school administrators were aware of my presence and timeline.
Front Desk Associate - SONESTA SELECT - Morrisville, North Carolina
(2022-06 - 2023-07)
- Assisted guests with check-in process and issued room keys. Provided information about hotel amenities and services. Supported guests in navigating hotel facilities.
- Oversaw efficient handling of guest requests, prioritizing swift resolution to maintain high service standards.
- Executed accurate processing of cash and credit card transactions, including posting charges and completing cashier reports.
- Operated the hotel airport shuttle, providing continuous transfers to and from the airport to collect arriving guests.
- Fostered teamwork and ensured quality service by facilitating daily communication and coordination with various shifts and management.
- Fulfilled various tasks assigned by management to support team operations.
Before & After School Director - RALEIGH PARKS AND RECREATION - Raleigh, NC
(2016-11 - 2021-11)
- Managed daily operations for before- and after-school programs, ensuring quality support for children and families.
- Developed and implemented engaging schedules, activities, and enrichment programs.
- Adapted programming and operations to meet changing participant needs and align with organizational priorities.
- Coordinated administrative functions to support program goals and advance organizational objectives.
- Supervised staff and participants to ensure adherence to policies and foster a positive program environment.
- Enforced safety procedures and conducted regular inspections to maintain a safe environment.
- Earned a director-level position early in my career through demonstrated leadership, accountability, and strong management skills.
