
Health Services and Reimbursement Specialist / Intake Authorization Specialist — I support patients and providers by managing insurance authorizations, verifying benefits, and helping ensure services are approved and reimbursed correctly.
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Detail-oriented Intake Specialist with 5+ years of experience managing client intake, eligibility verification, and enrollment across healthcare and insurance sectors. Skilled at gathering and organizing complex documentation, communicating clearly with clients and internal teams, and maintaining accurate records in high-volume environments. Proven ability to guide prospective clients through intake processes while ensuring compliance and delivering compassionate customer service.
Reauthorization Specialist IV at LHH (Temp Agency) / PromptCare Infusion (2026-02 – 2026-05)
Intake Representative at Kaba Fusion (2025-01 – 2026-01)
Intake Specialist at Amerita Inc. / Nextron Infusion Services (2023-08 – 2025-01)
Qualification Coordinator & RCM Specialist at AdapHealth – Community Surgical Supply (2021-08 – 2023-08)
Bachelor of Science in Technical Management & Healthcare Service Management – DeVry University
Certificate in Pharmacy Technician – Ashworth College
Certificate in Medical Billing & Coding Specialist – Sanford Brown Institute
Partial Completion in Medical Office Administration – Wake Technical Community College