Sales Development Representative – Business Team at Coffer Internet Services Pvt Ltd (2024-07 – Present)
Generated INR 1+ Crore in cumulative revenue, achieving 200% quota in multiple months with 110%+ average performance across SMB and mid-market segments.
- Rapidly promoted from Pre-Sales to SMB to Mid-Market SDR based on consistent top performance in conversion and target achievement.
- Closed 50+ SaaS deals ranging from INR 75K to INR 8L (avg: INR 1.5L) through consultative selling and strategic objection handling
- Built high-quality sales pipeline through AI-powered prospecting tools (Apollo.io, Lusha, LinkedIn Sales Navigator), conducting deep account research to identify buying intent.
- Executed multi-channel outbound campaigns via LinkedIn and email, qualifying prospects and booking 30+ product demos monthly.
- Managed full sales cycle from prospecting to closure, including post-demo-ups, negotiation, and deal progression.
Sales Consultant at Nobroker Hood Technologies Pvt Ltd (2021-12 – 2023-10)
A technology company specializing in providing software sale
- Maintained a robust tracking record of the status of all the leads and do follow ups as required to conclude the sales Convince the customer to agree for demo.
- Reaches out to potential customers (cold calling, emailing).
- Closely interact with the customer to understand their needs / pain point and accordingly modify the quote and close the deal.
- Maintained working relationships with the customers for any iteration in quote/escalation/ potential new sales opportunity.
- Make outgoing calls to develop new business.
- Fixed a meeting and convincing them to buy a product.
- Negotiate contracts and close sales deal
Sales associate at Teleperformance Global India Pvt Ltd (2021-05 – 2021-10)
A consumer company offering B2B Sales
- Collect valid KYC documents (PAN, Aadhaar, Passport, Voter ID, etc.).
- Validate authenticity of ID and address proofs.
- Verify business registration documents (GST, CIN, Partnership Deed).
- Understand borrower's business model, funding needs, and loan purpose.
- Propose loan amount, tenure, interest rate, and security/collateral.
- Assess creditworthiness, repayment capacity, and debt ratios.
Customer supports Rep at Home Credit Pvt Ltd (2018-08 – 2021-02)
A consumer finance company offering loans
- Handle customer inquiries via calls, emails, chat, or tickets.
- Provide accurate information about products, services, and policies.
- Resolve customer complaints and service issues promptly
- Verify customer details and ensure data confidentiality
- Follow up with customers to confirm issue resolution.
- Coordinate with internal teams (operations, technical, billing)
- Share customer feedback to help improve services and processes.
- Maintain a polite, professional, and empathetic approach
