Nasir Ahmad Keramat

Compassionate and detail-oriented professional with over 6 years of experience in humanitarian aid, case management, and community development. Skilled in providing legal counseling, coordinating services for vulnerable populations, and building partnerships with local organizations. Proven ability to manage multiple priorities, document client progress, and ensure compliance with program requirements.

Fluent in English, Pashto, and Dari, with a strong commitment to empowering refugees and immigrants to achieve self-sufficiency and thrive in their new communities.

Board Member, Afghan Canadian Organization (ACO) – Toronto, Canada

Feb, 2023 – Apr, 2024

• Volunteered as a board member for ACO, a nonprofit organization supporting newcomers to Toronto GTA in resettlement, housing, education, and information services.
• Advised on program development and strategic planning to address the needs of refugees and immigrants in the Greater Toronto Area.
• Collaborated with local service providers, government agencies, and community organizations to connect newcomers with essential resources.
• Organized workshops and information sessions to educate newcomers about housing, employment, and education opportunities in Canada.
• Advocated for the rights and needs of refugees and immigrants, ensuring their voices were represented in community and policy discussions.

ICLA Technical Assistant, NRC (Norwegian Refugee Council) – Kandahar, Afghanistan

June 2020 – October 2021

• Provided legal information, counseling, and assistance to displaced and vulnerable populations, ensuring compliance with ICLA strategy and project documents.
• Conducted legal awareness sessions for beneficiaries in hard-to-reach areas, reaching over [X] individuals.
• Assisted in preparing legal documents, including petitions, lawsuits, and defense letters, and represented clients in legal cases when required.
• Maintained accurate records of client information and activity data in electronic databases, ensuring timely reporting and compliance with grant requirements.
• Collaborated with ICLA officers to upload Methods of Verification (MOV) and prepare weekly and monthly progress reports.
• Conducted legal research and analysis to support case management and program development.
• Conducted legal awareness sessions for over 2400 beneficiaries in hard-to-reach areas and zero point of Afghanistan and Pakistan border (Spin Boldack) 
• Organized workshops for 200+ RR (Refugees Returnees) on housing, employment, and education opportunities.

Social Assisting-Social Counselor, DDR (Drug Demand Reduction) – Kandahar, Afghanistan

November 2018 – March 2020

• Provided pre- and post-test counseling, family counseling, and risk-reduction services to individuals struggling with substance abuse.
• Conducted outreach activities to deliver harm reduction services and raise awareness about health risks in targeted communities.
• Coordinated with medical providers, law enforcement, and other institutions to advocate for clients and ensure access to essential services.
• Organized capacity-building training for healthcare providers and community health shuras, improving local health outcomes.
• Prepared and submitted timely activity reports to management and partners, ensuring transparency and accountability.

Senior Case Management Officer, ACCO (Afghanistan Clear Creative Organization) – Kandahar, Afghanistan 

Feb, 2017 – Sep, 2018

• Provided comprehensive case management services to internally displaced persons (IDPs) in southern Afghanistan, ensuring access to shelter, healthcare, and legal assistance.
• Conducted needs assessments and developed individualized care plans for IDPs, addressing their unique challenges and vulnerabilities.
• Coordinated with local service providers, including NGOs, government agencies, and community leaders, to deliver holistic support to IDPs.
• Monitored and documented client progress, ensuring compliance with program requirements and timely reporting.
• Organized and facilitated community outreach programs to raise awareness about available resources and services for IDPs.
• Trained and supervised a team of caseworkers, ensuring high-quality service delivery and adherence to organizational standards.

Communication Coordinator, Community Development Council (CDC) – Kandahar, Afghanistan

Feb, 2016 – Jan, 2017

• Acted as the primary point of contact between the CDC and local communities, ensuring effective communication and collaboration.
• Organized and facilitated community meetings to discuss development projects, gather feedback, and address concerns.
• Developed and distributed informational materials (e.g., brochures, flyers) to raise awareness about CDC initiatives and programs.
• Coordinated with local leaders, government officials, and NGOs to promote community development projects and secure support.
• Trained community members on effective communication strategies to enhance participation in development activities.

Bachelor of Law and Political Science (LLB), Mirwais Neeka University – Kandahar, Afghanistan

Graduation Year: 2020