Natalia Conrad

I am a part time college student who is slowly veering more into Beauty and Wellness for a long-term career. I plan on attending Esthetic School to obtain my basic esthetician license upcoming Fall 2026. Over time, I have become increasingly interested in wellness, beauty, and healthcare, and my long-term goal is to become a licensed esthetician, with hopes of having full time work at a salon hopefully doing waxing, eyelashes, and eyebrows.

Because of this, I am especially motivated to gain hands-on experience and wellness environments where I can continue learning about client care, skin health, and overall well-being for everyone and their skin. Over the past several years before figuring out what I wanted to do for a career, I have gained strong hands-on experience in hosting, serving, and other front-facing customer service roles. I am comfortable managing high-volume environments, handling reservations and scheduling, answering phones, organization, and ensuring operations run smoothly at the front desk.

I have worked major holidays and busy shifts where staying calm, organized, and professional is essential to keep everything running smooth. I take pride in being dependable, detail-oriented, and adaptable. I value clear communication and teamwork, and I genuinely enjoy creating a welcoming and polished atmosphere for every guest or client.

My background in both hospitality and animal care has strengthened my sense of responsibility and professionalism, and I consistently strive to make every client feel comfortable, respected, and well taken care of from the moment they walk in.

Hostess/Busser at Parallel Wine & Whiskey Bar (2021-06 – 2022-04)

In this host and busser role, I greeted guests, seated them at appropriate tables, and managed to-go orders from preparation to pickup. I handled high and low volume phone calls, took detailed reservations including coordinating large parties of 100 or more, and organized seating to keep service running smoothly. I balanced hosting and bussing duties to support both the front desk and floor staff, and I assisted with setting up, organizing, and breaking down private events to ensure an efficient and polished guest experience.

Topgun Hostess at Clyde's Willow Creek Farm (2022-06 – 2024-12)

In my Top Gun hostess role, I greeted and seated guests, answered complex phone calls, and handled reservations for holidays and large parties. I consistently worked major holidays such as Christmas Eve, Thanksgiving, and New Year's, and I specialized in managing "the door" as door runner and preparing to-go orders. I was promoted to Top Gun status within ten months, reflecting my ability to run the door efficiently, organize server rotations, and maintain accurate seating charts.

I am experienced with OpenTable and POS systems, and I managed the waitlist while keeping service flow smooth and organized. I also assisted with small tasks in the kitchen and helped run food to tables to support overall efficiency.

Server at Texas Roadhouse (2024-11 – 2025-03)

In my server role, I actively greeted guests to create a welcoming and nonjudgmental environment while taking accurate orders and accommodating modifications and allergies as needed. I provided detailed menu and drink knowledge tailored to each guest's preferences and dietary needs, and I managed three or more tables at a time while maintaining consistent, high-quality service. I collaborated closely with kitchen staff to ensure clear communication and accurate orders, and I addressed guest concerns or complaints politely while finding effective solutions.

I regularly pre-bussed tables, carried trays and tray jacks throughout the restaurant, and used the POS system efficiently for precise ordering and payments. I also completed Virginia's ABC alcohol certification to support responsible and informed service.

Hostess at Coopers Hawk Winery & Restaurant (2025-04 – 2025-08)

In my role as a hostess, I greeted guests warmly, managed the front desk, and organized the seating chart to keep service running smoothly. I handled phone calls, took reservations, maintained the waitlist, and coordinated guest flow during busy shifts. I guided guests through the check-in process, provided clear information about wait times, and ensured each table was seated efficiently.

I also supported the team by assisting with TO-GO orders and communicating guest needs to servers. Along with standard host responsibilities, I gained minor wine knowledge, allowing me to answer basic wine questions, make simple recommendations, and guide guests toward Cooper's Hawk's signature wine offerings.

Animal Caregiver at Woofies (2025-09 – Present)

Since September 2025, I have worked as a professional animal caregiver & walker/sitter with Woofie's, caring for dogs, cats, and small animals with reliability and attention to detail. I handle daily walks, feedings, medication instructions, and individualized care routines while making sure each pet feels safe, comfortable, and engaged. I communicate clearly with owners, provide updates after each visit, and adapt to the unique needs, personalities, and energy levels of every animal.

My role includes managing multiple visits per day, maintaining schedules, and ensuring pets and homes are treated with professionalism and care.

Fine Dining Hostess at Salamander Resort and Spa (2026-04 – Present)

As a hostess at Harrimans Grill at Salamander Resort & Spa, a Forbes Five-Star dining venue, I provide a polished first impression by welcoming and seating guests, managing reservations and waitlists, and coordinating dining room flow to ensure smooth service. I maintain a professional, guest-focused atmosphere, anticipate needs, accommodate VIPs and special requests, and communicate closely with servers and management to support seamless, luxury-level service consistent with Forbes Five-Star standards. I also assist guests with menu and resort-related questions while ensuring every guest feels welcomed and valued throughout their dining experience.

Working in a fast-paced luxury environment has strengthened my communication, multitasking skills while allowing me to deliver exceptional hospitality and attention to detail every shift.

Associates Degree in Social Sciences – Northern Virginia Community College (2024-08 – 2026-05)

– Esthetician School (2026-09 – 2027-05)