
Natalia Martell
Motivated college student with experience in customer service, sales, and marketing
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About
Friendly and reliable team player with a strong record of commitment, service, and team responsibility as an Eagle Scout, two-time Gold Presidential Volunteer Service Award recipient (500+ hours), and two-time varsity tennis and lacrosse team captain. Strong communicator and problem-solver with a proven ability to build rapport with clients, drive repeat business, and thrive in fast-paced environments.
Experience
Keyholder at SoulCycle WCRK (2026-05 – 2026-06)
- Checked in riders and delivered attentive customer service, resolved inquiries and maintained a welcoming environment
- Maintained studio cleanliness between classes and created promotional boards to advertise specialty classes and studio events
- Promoted to Keyholder within two weeks of hire based on performance, taking on opening and closing responsibilities and studio oversight
Staff Writer at The Colgate Maroon News (2025-09 – Present)
Seasonal position
- Write and publish articles across sports, arts & features, and campus culture sections
- Produce new content on a consistent 1–2 week cycle under editorial deadlines
- Collaborate with editors and staff to support publication needs and content strategy
Sales Representative at Love You More Jewelry (2025-06 – 2025-08)
- Helped customers select jewelry and accessories that match their needs and style
- Processed transactions and assisted with restocking and visual merchandising
- Maintained a welcoming, customer-first atmosphere to encourage repeat business
Marketing Intern at Oakland Roots Sports Club (2025-05 – 2025-06)
- Supported community events and theme night planning for professional soccer matches
- Researched fan engagement strategies and presented campaign ideas to the marketing team
- Gained real-world experience in customer-facing promotions and social media trends
Tennis Coach at Sleepy Hollow Swim and Tennis Club (2021 – 2023)
Summers 2021, 2022, 2023
- Led daily group lessons for 12 children ages 5–15
- Designed and delivered engaging lesson plans for beginner tennis skills
- Increased hourly wage from $16.50 to $19.50 based on performance and experience
Lacrosse Coach at Lamorinda Lacrosse (2022-03 – 2022-05)
Spring 2022
- Taught lacrosse fundamentals to children ages 5–10
- Created a positive and energetic learning environment
Camp Counselor at Wolfeboro Summer Camp, Boy Scouts of America (2021 – 2022)
Summers 2021, 2022
- Taught merit badges including emergency preparedness, wilderness survival, and first aid
- Worked the camp store register and restocked inventory
- Supported visiting troops and assisted with camper needs
Education
B.A. in Psychology – Colgate University (2029-05)



