Natalia Ortiz Rivera

Detail-oriented professional with strong customer communication and team collaboration skills. Experienced in resolving delivery issues and ensuring safety in fast-paced environments. Ready to contribute to operational efficiency and customer satisfaction.

Rural Carrier Associate at USPS (2024-08 – Present)

• Delivered mail to rural routes efficiently and accurately.
• Resolved delivery issues by communicating effectively with customers and supervisors.
• Collaborated with team members to ensure smooth workflow processes.

School Bus Driver at Taylor Motors (2022-07 – 2024-02)

• Ensured student safety during boarding and disembarking procedures.
• Operated school buses safely and efficiently on assigned routes.
• Conducted routine vehicle inspections and reported maintenance needs.

Contact Tracer at Medical Edge Healthcare Group (2020-09 – 2021-09)

• Conducted interviews with individuals to gather contact information and exposure details.
• Assisted in tracking and documenting cases through electronic health record systems.
• Provided education on quarantine procedures and health guidelines to affected individuals.
• Analyzed patterns in case data to identify potential outbreaks for health teams.

High School Diploma – Academia Discipulos De Cristo (2015-05)