Natalie Farley

Surgical float- between surgical floor, dental, optometry/ophthalmology, audiology, podiatry, urology, wound clinic, general surgery, orthopedics and vascular. Spent most of the time in dental and optometry.

ADVANCED MEDICAL SUPPORT ASSISTANT at VA CENTRAL IOWA HEALTH CARE (2025-06 – Present)

Surgical float- between surgical floor, dental, optometry/ophthalmology, audiology, podiatry, urology, wound clinic, general surgery, orthopedics and vascular. Spent most of the time in dental and optometry.

• Began each day opening two clinics alone
• Ran reports for both clinics
• ICB for insurance
• Veterans request for appointment
• Message manager
• Scheduling appointments
• Referrals
• Teams chat
• Answer phone calls
• Enter maximo ticket if needed
• TMS- learning

UNIT CLERK/CMA at NAPH CARE AT POLK COUNTY JAIL (2024-11 – 2025-01)

Duties to include front receptionist, answering clinic phone, notified of incoming transfers from other county jails and then relaying information to intake officers.

• Distributing physician, wound care and MAT med schedules to area controls
• Obtaining vital signs
• Administer and read TB injections
• Explain charge visits and diffuse upset inmates
• Keep male and females separated at all times
• Make sure inmates do not have a keep separate or gang affiliate listed while being in the waiting room with others
• All providers to see patients before 11am

CMA at IOWA DIABETES (2024-06 – 2024-10)

Assisting with two similar studies at the same time. Manipulating blood sugars under the supervision of medical investigators. Document in Sponsor's charting system along with clinic charting system.

• Running control on sponsor machine prior to use/problem solve if controls are not within range
• Prep patient packets for the following day
• Detailed accurate document in all reporting's
• Know the difference in each study and understanding and implementing protocols
• Screen potential study participants according to the protocol's inclusion/exclusion criteria
• Obtain proper written consent
• Report all adverse events
• Schedule study participant visits

CMA at BROADLAWNS MEDICAL CLINIC/ORTHOPEDICS (2023-05 – 2024-06)

Room patients, draw up injections, assist with procedures, apply appropriate dressing changes, suture/steri strip removals, assist with cast/splint application/removal, schedule follow up appointments/referrals.

• Obtain prior authorizations
• Fill out FMLA paperwork
• Order supplies and restock rooms
• Up to date on Mandatory Reporter, CPR, CMA license and a member of AAMA

CMA at UNITY POINT BARIATRICS/WEIGHT LOSS (2022-06 – 2022-12)

Room patients, take vital signs, run H-pylori test, obtain prior authorizations, prep charts for the next day, fill out FMLA paperwork.

• Clean and restock rooms

CMA/SCHEDULE COORDINATOR at THE IOWA CLINIC NEUROLOGICAL & SPINAL SURGERY (2016-02 – 2022-06)

Schedule, refer and coordinate patient appointments. Answer incoming calls, prep charts for the following day. Obtain prior authorizations on imaging, procedures or appointments.

• Send reminder letters to patients when due for a follow up appointment
• Clean instruments
• Help room patients
• Restock rooms
• Take vital signs

CMA/PHLEBOTOMIST at UNITYPOINT INTERNAL MEDICINE AT LAKEVIEW (2007-03 – 2016-02)

Phlebotomy (full-time), pro-times, immunizations. Schedule and perform bone densities. Room patients, vitals, phone prescriptions, referrals.

• Order supplies
• Practice excellence committee
• Super user for EPIC rollout

DIPLOMA in Medical Assistant Program – DMACC (2002 – 2004)

DIPLOMA – WAUKEE HIGH SCHOOL (1998 – 2002)

CERTIFICATE in Nurse's Aide, Clinical – Adel Acers