Natalie Hernandez

Dynamic Medical Assistant with diverse clinical experience and a strong customer service background Demonstrates exceptional interpersonal skills, adaptability, and a proactive work ethic. Skilled at building patient trust, supporting providers efficiently, and maintaining high standards car4 in fast-paced healthcare environments.

Medical Assistant - Memorial Care - Huntington Beach - Huntington Beach

(2022-01 - 2023-01)

Primary and Urgent Care

• Provided comprehensive clinical support in high volume primary / urgent care settings
• Performed patient intake and obtained / documented vital signs
• Conducted EKGS and applied Zio cardiac monitoring patches
• Administered vaccinations, injections and phlebotomy per provider orders
• Performed ear lavages, wound care, and nebulizer / albuterol treatment
• Completed rapid testing including strep, influenza, COVID-19.
• Assisted with patient discharge and provided clear aftercare education
• Scheduled, rescheduled, canceled patient appointments while maintaining efficient provider schedules

Medical Assistant - Cedars Sinai - Beverly Hills - Beverly Hills

(2023-01 - 2023-12)

Otolaryngology (ENT)

• Assisted providers with minor in-office procedures including frenectomies and pediatric ENT treatments
• Supported pediatric patients during procedures by ensuring comfort and safety
• Evaluated and prepared patients for audiograms, including ear assessments prior to testing
• Roomed patients, obtained vital signs, and documented findings in Epic EHR
• Managed provider in-baskets within Epic, addressing patient messages, lab results, and follow-up coordination
• Maintained sterile and organized exam rooms by cleaning and preparing rooms before and after procedures
• Delivered compassionate, patient-centered care with strong communication skills

Medical Assistant - Childrens Hospital - Los Angeles - Los Angeles

(2024-01 - 2025-01)

Endocrinology

• Supported providers in a high-volume pediatric endocrinology clinic
• Performed clinical assessments including vital signs, point-of-care A1c testing, and glucose monitoring
• Assisted in coordinating care for pediatric patients with diabetes and complex medical conditions such as spina bifida
• Provided patient and family education reinforcement regarding glucose monitoring and treatment plans
• Ensured accurate EHR documentation and maintained a safe, organized clinical environment

High School Diploma - Abraham Lincoln Senior High (2012-01 - 2016-01)

Medical Assistant Diploma - American Career College (2021-01 - 2022-01)