Natalie McCabe

Strategic behavioral health executive and licensed clinical leader with 15+ years of experience leading integrated behavioral health operations, interdisciplinary care initiatives, workforce development, and healthcare transformation efforts across federally qualified health center (FQHC), community mental health, and integrated care environments. Proven success designing scalable operational systems, workflow improvements, and quality initiatives that strengthen patient outcomes, organizational performance, interdisciplinary collaboration, and access to care for medically underserved populations. Experienced in cross-functional leadership across clinical, operations, quality, IT, and executive teams with strengths in healthcare transformation, program development, systems implementation, workforce leadership, and operational strategy.

Chief of Behavioral Health & Social Work / Director of Behavioral Health - Federally Qualified Health Center (FQHC) - Maryland

(2023-01)

Lead strategic and operational oversight of integrated behavioral health and social work services serving medically underserved and complex patient populations.

• Direct interdisciplinary clinical operations, workforce development, workflow redesign, quality initiatives, and program expansion efforts across behavioral health services.
• Partner with executive leadership, operations, finance, quality, IT, and clinical departments to align behavioral health strategy with organizational growth, patient access initiatives, operational priorities, and population health goals.
• Designed and implemented structured behavioral health documentation templates and workflow standards within AthenaOne EHR to improve reporting integrity, operational consistency, interdisciplinary communication, and clinical documentation quality.
• Spearheaded workflow redesign and quality improvement initiatives using PDSA methodology to strengthen patient throughput, reduce barriers to care, and support service optimization efforts.
• Support integrated care and population health initiatives through cross-functional collaboration focused on behavioral health access, care coordination, continuity of care, and interdisciplinary service delivery.
• Participate in operational initiatives aligned with population health and value-based care priorities, including workflow integration, reporting alignment, and quality improvement efforts.
• Support hybrid and telehealth behavioral health service delivery through development of standardized workflows, documentation processes, and care coordination systems designed to improve access and continuity of care.
• Lead workforce training and clinical supervision initiatives focused on evidence-based care delivery, workflow consistency, interdisciplinary collaboration, leadership development, and organizational accountability.
• Contribute to strategic planning, program development, and behavioral health infrastructure initiatives supporting sustainable organizational growth and operational improvement.

Clinical Supervisor & Behavioral Health Consultant - Multiple Academic, Community Mental Health & Integrated Care Settings

(2014-01 - 2026-01)

Provided clinical supervision, leadership development, and operational consultation to graduate-level clinicians and interdisciplinary behavioral health teams across academic and integrated care settings.

• Developed workflow standards, training frameworks, and documentation systems to improve care consistency, interdisciplinary collaboration, workforce effectiveness, and quality outcomes.
• Facilitated leadership development through coaching, mentorship, case consultation, and performance feedback focused on accountability, communication, and sustainable team performance.
• Supported clinicians and leadership teams in navigating complex clinical, operational, ethical, and workflow-related challenges while promoting evidence-based and patient-centered care delivery.
• Collaborated with interdisciplinary teams to support integrated behavioral health initiatives, workflow optimization, and healthcare improvement efforts serving diverse populations.

Doctor of Social Work - Social Work - Simmons University Boston, MA

Master of Social Work - Clinical Concentration, Minor: Macro Social Work (Policy, Systems, and Organizational Practice) - University of Maryland School of Social Work Baltimore, MD

Bachelor of Science - Psychology - Bowie State University Bowie, MD