Customer Services /Bilingual Spanish-Inglish
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I am an energetic and detail-oriented individual who loves to work hard and help others. I’m very friendly, empathetic, and always strive to create a positive and supportive environment. My passion for details ensures that I approach every task with precision and care.
I hold a Master of Science in Medicine from the University of Medicine and Health Science (2023-2024) and a Bachelor of Science in Natural Science from the Interamerican University of Puerto Rico, Metropolitan Campus (2021). My academic background has provided me with a strong foundation in science and medicine, along with analytical and problem-solving skills essential for my professional growth.
I have experience in customer service, sales, and remote operations, with a strong focus on efficiency and attention to detail. My roles at The Home Depot and La Hacienda Meat Center have honed my skills in assisting customers, processing online orders, managing operations, and training team members. My bilingual proficiency in Spanish and English has allowed me to serve a diverse customer base effectively.
Additionally, I have developed technical skills in CRM software, Microsoft Office, and digital tools to enhance remote collaboration and customer support.
