Natalie Ngai

Project coordination & delivery on enterprise solution, such as HSBC, HKT and Nina Park Conduct UAT, QA testing, design and quality assurance on website and digital marketing Bridge connection from corporate, web designer, developer and engineer

Summer Internship, Digital project management executive at Hypthon Limited (2026-06 – 2026-08)

• Project coordination & delivery on enterprise solution, such as HSBC, HKT and Nina Park
• Conduct UAT, QA testing, design and quality assurance on website and digital marketing
• Bridge connection from corporate, web designer, developer and engineer

Summer Internship at LAU & CO., RAYMOND T.M. (2026-06 – 2026-08)

• Acted as court representative and assisted counsel in daily criminal-trial duties
• Observing and summarising criminal proceedings, evidence presentations, witness testimonies, cross-examinations, and judicial rulings
• Analysing witness evidence for internal case files

Private tutor at Private tutor/ tutor centre (2024-01 – 2025-12)

• Built trusted relationships by adapting communication to diverse personalities and learning needs

Customer service at Flo Yoga the academy (2022-01 – 2022-12)

• Served as first point of contact for 50+ members daily
• Managing scheduling for 30+ weekly classes and resolving enquiries with professionalism and discretion
• Maintained high member satisfaction through attentive, relationship-focused service

Event assistance at Insurance company (2022-01 – 2022-12)

• Coordinated registration, materials setup, and on-site logistics for corporate events with 200+ attendees under tight deadlines
• Liaised across teams and departments to ensure smooth execution

Sales and customer service at The Surian (2022-01 – 2022-12)

• Processed 30+ daily transactions while maintaining visual merchandising standards and resolving customer issues promptly
• Balancing speed with quality of service

BBA in Business Economics – City University of Hong Kong (2027-06)

– Our Lady's College (2022-06)