Natalie Ortiz

Detail-oriented Communication Design student with experience in customer service, creative problem-solving, and fast-paced work environments. Passionate about creating positive customer experiences while applying strong communication, organizational, and design skills to support team success.

Wellness Coordinator at The Joint Chiropractic (2025-04 – 2026-07)

• Greeted and assisted patients, managed appointment scheduling, handled check-ins and payments while providing exceptional customer service.
• Promoted wellness plans and memberships by educating patients on available options, addressing questions, and recommending plans based on their individual needs.

Associate (Temporary) at Marshalls (2025-05 – 2025-12)

• Created a positive shopping experience by assisting customers, organizing merchandise, and maintaining visually appealing displays.
• Supported daily store operations through inventory organization, transaction processing, and efficient customer service.

Cashier at Taco Cabana (2023-09 – 2025-01)

• Delivered exceptional customer service by efficiently handling orders, transactions, and customer inquiries in a high-volume environment.
• Ensured accuracy in cash handling and maintained a clean, organized dining area to enhance the overall customer experience.

Counselor-in-Training (CIT) at Camp Fun Quest (Oscar Johnson) (2022-05 – 2022-08)

• Assisted counselors in supervising campers, organizing daily activities, and creating a safe, engaging environment while developing leadership, communication, and teamwork skills.

Bachelor of Fine Arts in Communication Design – Texas State University (2028-05)