Natalie Singh

Registered Nurse licensed in Texas (Compact License) Fertility Expert Certification Understand and comply with all health and safety policies and procedures including infection control measures. Knowledge of fertility treatments (IVF, IUI, Cycle Monitoring, etc)

Registered Nurse (PRN) at The Fertility Concierge (TFC) (2025-09 – Present)

• Administered fertility injections in patient homes/hotels/offices
• Verified medication, dose, and timing (including trigger shots)
• Documented visits in UnifyTime EMR system.
• Responded to patient needs with warmth, presence, and professionalism
• Interface directly with patients and the TFC team
• Participate in ongoing training and certifications
• Educated patients on IVF treatment, cycle monitoring and trigger shots
• Provided physicians with update on patient progress and ensured patients attended fertility clinic for their daily blood draws.
• Administered hormone treatments and other medications
• Monitored the patient’s response to fertility treatments, including tracking hormonal levels and follicular development
• Assisted with fertility procedures such as in vitro fertilization (IVF) and intrauterine insemination (IUI)
• Educating patients on reproductive health, fertility processes, and treatment options
• Providing emotional support and counseling to patients dealing with fertility issues
• Communicating with patients about test results and treatment plans
• Documenting patient’s progress and maintaining accurate medical records
• Assisting in research studies related to fertility and reproductive health

Infusion RN/Infusion Referral Coordinator (PRN) at Atulo Health (2025-09 – Present)

• Administers IV medications, fluids, blood products, and nutrition
• Starts and maintains intravenous (IV) lines and central lines
• Monitors patients during infusions for side effects or reactions
• Assesses veins and chooses appropriate vascular access devices
• Coordinated IV therapy referrals from physicians, hospitals, clinics, and other healthcare providers
• Review referral documents for completeness, including patient demographics, insurance information, clinical notes, medication orders, and lab results.
• Communicate with patients regarding referral status, appointments, treatment expectations, and required documentation.
• Schedule patients for IV infusions and coordinate treatment dates with clinical staff.
• Collaborate with nurses, pharmacists, providers, and intake teams to ensure safe and timely initiation of therapy.
• Confirm medication orders and resolve missing, incomplete, or unclear information with referring providers.
• Maintain accurate patient records in electronic health record and referral management systems.
• Track pending referrals and follow up with providers, insurers, patients, and pharmacies to prevent delays.
• Coordinate delivery of medications and supplies when home infusion services are involved.
• Provide referral status updates to patients, healthcare providers, and internal departments.
• Protect patient confidentiality and follow HIPAA, organizational, and regulatory requirements.
• Document all communications, authorizations, denials, and scheduling activities accurately and promptly.
• Address referral barriers such as insurance denials, missing records, scheduling conflicts, and unavailable medications.
• Assist with appeals by gathering clinical records and submitting additional documentation.
• Monitor referral timelines and workload to meet productivity and patient-service goals.
• Deliver professional customer service while handling patient and provider questions or concerns.

Public Health Nurse (RN) - TB Case Manager at City of San Antonio (2022-10 – 2025-10)

• Conducted patient nursing assessments and new intake for TB suspects/cases
• Performed case management of assigned Latent TB Infections, TB cases, and suspects
• Provided Directly Observed Therapy (DOT) to patients in the clinic or in the field
• Responsible for phlebotomy and sputum collections
• Counseled TB patients on the TB disease process and on the importance of taking their antituberculosis medication
• Daily TB medication dose counts and inventory management
• Actively participated in case reviews and provided feedback to clinic supervisor and nurse case managers on requested clients
• Acted as interim clinic supervisor when assigned when senior nurses and supervisors were not scheduled.
• Assisted with the orientation, teaching, and supervision of assigned staff
• Provided skilled nursing care to individuals and families
• Administered medications, vaccines, and lab work in accordance with proper standards
• Assessed clients needs and followed up with appropriate referral for problems at a clinical level
• Participated in case conferences with physicians, hospital personnel, and representatives of other agencies
• Maintained an inventory of equipment and supplies; orders vaccines and other medical supplies
• Conveyed information regarding the policies, functions, and philosophy of the department to professional organizations and other community groups as assigned

Public Health Nurse – Cold Chain Coordinator/Clinical Coordinator, Healthy Schools and Communities at Region of Halton (2020-02 – 2022-09)

• Responsible for administering vaccines in community clinics under medical directives and procedures.
• Responsible for receiving vaccines from courier and maintaining temperature log
• Managed vaccine preparation crew and provided education on new vaccines and protocols for reconstitution.
• Trained nurses/pharmacists on vaccination job aid and answered questions regarding different vaccines.
• Responsible for managing and maintaining patient flow pre-post vaccinations.
• Managed groups of immunizers and engaged in conflict resolution as needed.
• Ensured vaccines were maintained at appropriate temperature, and consulted with pharmacists as needed.
• Responsible for maintaining the cold-chain and keeping a close eye on vaccinations and ensuring that generators/koolatrons were working correctly
• Managed patients and clinic flow to ensure effective care
• Conducted education and huddles post-clinic to enhance clinic flow for patients and staff.
• Responsible for providing education to patients in regards to covid vaccinations and ensuring they are aware of the potential complications/side effects of medication
• Performed appropriate assessments following immunizations

Registered Nurse – Preoperative/Perioperative – Women’s Health at Bloor West Village Women’s Clinic (2016-06 – 2022-07)

• Assessed patient’s condition before surgery and monitored post-surgical recovery.
• Scrubbed for some surgical procedures
• Ensured documentation was complete, clear, concise, and according to policy recorded all information accurately on charts
• Provided patients with emotional care and referred to social work as needed
• Worked closely with Public Health in regards to sexual health screenings and treatment measures
• Providing patient teaching & discharge instructions
• Processing physician orders for diagnostics, results, etc.
• Arranged patient follow up appointments regularly
• Initiated patient education programs to ensure that patients are educated on procedures and medications.
• Performed intervention duties in cases of post-operative emergencies
• Maintaining an inventory of clinic supplies (needles, gauze, surgical devices)
• Counseled patients regarding D&C procedures
• Provided emotional support and physical support to patients in need.
• Advocated for patient needs on a regular basis, ensuring dignity and respect was maintained

Registered Nurse (Fertility Nurse) at Reproductive Care Center (2016-04 – 2019-06)

• Coordinated reproductive care for patients pursuing donor egg, donor sperm, embryo donation, and gestational carrier cycles, serving as the primary nursing point of contact for intended parents, gestational carriers, donors, and external agencies.
• Managed cycle monitoring for IVF and IUI patients, including ultrasound review, hormone level tracking, medication timing, and trigger coordination in collaboration with reproductive endocrinologists and clinical nursing teams.
• Facilitated seamless care coordination across the fertility treatment continuum by aligning appointments, diagnostic testing, medication protocols, and clinical requirements between patients, physicians, nurses, and third-party agencies.
• Educated patients and gestational carriers on treatment timelines, medication instructions, cycle expectations, and next steps to promote understanding, adherence, and a compassionate experience throughout the third-party reproduction process.
• Collaborated with outside agencies, attorneys, reproductive endocrinologists, and multidisciplinary providers to ensure timely completion of medical clearances, required documentation, and legal/clinical prerequisites for donor and gestational carrier cycles.
• Maintained accurate electronic patient records and tracked treatment milestones, follow-up needs, outstanding clinical requirements, and cycle outcomes across IVF, IUI, and third-party reproductive pathways

Registered Nursing Degree – Ontario Tech University (2017 – 2020)

Practical Nursing Diploma – Sheridan College (2014 – 2015)

Bachelors of Arts Degree in Political Science and Criminology – York U (2008 – 2012)