Chief People Officer - Premier Healthcare Centers / Common Health
(2023-01)
Serve as senior executive responsible for enterprise human capital strategy, workforce performance, organizational development, and operational alignment across a multi-site healthcare system operating within value-based care models.
- Led workforce expansion and integration across five healthcare centers during a period of acquisition and restructuring. Developed and executed targeted provider recruitment strategy focused on securing experienced physicians and clinicians with strong value-based care expertise, strengthening clinical performance and patient outcomes.
- Secured designation as an Area of Critical Need, enabling recruitment of specialized physicians while optimizing provider compensation structure and generating sustained salary cost savings. Built strategic sourcing channels from major hospital systems to recruit professionals experienced in population health and value-based delivery, improving workforce capability and reducing turnover.
- Designed and implemented the Management Assessment Program, a structured internal leadership evaluation and promotion framework assessing candidates through executive presentation, behavioral panel interview, and operational case study. This initiative strengthened succession planning, leadership quality, and internal mobility across the organization.
- Led initiatives improving financial and utilization performance across value-based payer contracts including Humana, Aetna, and Preferred Care Partners. Reduced medical cost overrun from 117 percent above budget to 85 percent within one year through continuity-of-care strategy, reduction of non-emergent emergency utilization, and structured patient accountability programs.
- Achieved consistent HEDIS performance of 4.5 to 5 Stars across all payer contracts, meeting quality benchmarks and maximizing value-based bonus revenue.
- Directed mergers and acquisitions integration of five healthcare centers, aligning workforce, compliance, and operational infrastructure. Built enterprise HR systems including performance management, compensation architecture, leadership accountability framework, and workforce optimization strategy supporting long-term organizational stability.
Human Resources Director - Peñate Medical Center
(2020-01 - 2023-12)
Served as senior HR and workforce leader during rapid organizational expansion, overseeing human capital, recruitment, payroll, compliance, and operational infrastructure across multiple healthcare centers.
- Directed the opening of five healthcare centers, including the establishment of five in-house dispensaries and a fully functioning pharmacy operation through partnerships with CVS Caremark and AmerisourceBergen (Cencora). Managed regulatory approvals, operational setup, and workforce alignment required for successful launch and ongoing compliance.
- Led full-cycle, high-volume recruitment across clinical, operational, and marketing functions, with a strong focus on attracting high-performing talent capable of driving patient growth, particularly within the Latino community. Managed and developed a small HR team consisting of an HR Generalist and Recruiter.
- Oversaw payroll administration and workforce compliance, ensuring accurate wage calculation, overtime compliance, back-pay reconciliation, and timely employee compensation in accordance with labor regulations.
- Implemented organizational compliance infrastructure including OSHA readiness, workplace safety, annual policy review, and regulatory training. Introduced automated compliance training system covering harassment prevention, diversity, and required statutory workforce training.
- Led negotiation and management of vendor contracts and service agreements, including health insurance brokerage, document shredding, equipment inspection, OSHA-related services, and fire and safety compliance. Ensured cost control, vendor performance, and ongoing regulatory compliance.
- Strengthened operational and compliance systems across the organization by standardizing workforce processes, improving reporting accuracy, and ensuring readiness for inspections, audits, and regulatory requirements.
Human Resources Manager - SWCORP
(2019-01 - 2020-12)
Supported leadership in workforce planning, HR operations, training, and systems integration. Improved onboarding completion and reduced purchasing costs through process optimization and vendor negotiation.
Human Resources & Accounting Manager - Family Office
(2015-01 - 2019-12)
Oversaw HR, payroll, compliance, and operational functions across multi-state operations. Strengthened workforce performance, improved retention, and reduced audit and reporting errors through improved systems and oversight.
- Led full-cycle, high-volume recruitment across clinical, operational, and marketing functions, with a strong focus on attracting high-performing talent capable of driving patient growth, particularly within the Latino community. Managed and developed a small HR team consisting of an HR Generalist and Recruiter.
- Oversaw payroll administration and workforce compliance, ensuring accurate wage calculation, overtime compliance, back-pay reconciliation, and timely employee compensation in accordance with labor regulations.
- Implemented organizational compliance infrastructure including OSHA readiness, workplace safety, annual policy review, and regulatory training. Introduced automated compliance training system covering harassment prevention, diversity, and required statutory workforce training.
- Led negotiation and management of vendor contracts and service agreements, including health insurance brokerage, document shredding, equipment inspection, OSHA-related services, and fire and safety compliance. Ensured cost control, vendor performance, and ongoing regulatory compliance.
- Strengthened operational and compliance systems across the organization by standardizing workforce processes, improving reporting accuracy, and ensuring readiness for inspections, audits, and regulatory requirements.
Earlier Leadership Experience - CarMax | Bed Bath & Beyond | Target
Held progressive leadership roles managing large workforce teams, improving operational performance, and developing leadership capability in high-volume environments.
