Natalie Yang

Customer-focused professional with over four years of experience in retail and food service. Skilled in cash handling, customer service, merchandising, inventory, and teamwork. Bilingual in English and Hmong with a strong work ethic, attention to detail, and excellent communication skills. Seeking a position that offers opportunities for growth, advancement, and long-term career development.

Apparel Team Member at Dick's House of Sport (2025-09 – Present)

• Assist customers with purchases and questions.
• Fulfill online orders accurately and efficiently.
• Restock merchandise and maintain visual displays.
• Answer store phone calls and support daily operations.
• Visual Merchandising

Team Member/ Training Lead at Portillo's (2023-07 – 2025-04)

• Processed cash, credit, and debit transactions accurately.
• Delivered fast, friendly customer service.
• Maintained a clean and organized work area.
• Worked efficiently during busy rush periods.

Team Member at Crisp & Green (2022-10 – 2023-07)

• Prepared customer orders accurately.
• Operated cash register.
• Restocked inventory and maintained food safety standards.

Team Member at Amazing Twist (2020-08 – 2021-12)

• Provided customer service.
• Handled cash transactions.
• Prepared food and restocked supplies.

High School Diploma – Osseo Area Schools (2026)