Senior Manager Resident Services/Hearing Officer
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Certified Hearing Officer. Interim Senior Manager in Resident Services Department. In depth knowledge of policy research and implementation. Excellent writing, communication, relationship building, public speaking, and organizational skills.
Skilled in project management, operational oversight, team building, management and leadership.
Experience leading groups of people of diverse cultural, socio-economic, and educational backgrounds.
King County Housing Authority 11 years, 4 months
Senior Manager of Resident Services and Certified Hearing Officer
Certified Hearing Officer for Public Housing and Housing Choice Voucher applicant appeals. Manage a caseload of 523 low-income families and tend to daily health, legal and financial needs onsite.
Work to ensure residents have housing needs met and sustained in public housing setting.
Implement programs in the areas of Education, Community, Health and Wellness and Economic Development for 523 low-income qualified families throughout Bellevue, Kirkland, Woodinville and Greater Eastside King County.
Work to assist families and individuals in achieving self-sufficiency through strategic programming and community resources, as well as one-on-one consultations.
In addition to programming, provide basic needs items and resource referrals to residents on a daily basis.
Work with city and county councilmembers to advocate for low-income families.
Officer for Public Housing and Housing Choice Voucher applicant appeals. Manage a caseload of 523 low-income families and tend to daily health, legal and financial needs onsite. Work to ensure residents have housing needs met and sustained in public housing setting. Implement programs in the areas of Education, Community, Health and Wellness and Economic Development 1000 523 low-income qualified families throughout Bellevue, Kirkland, Woodinville and Greater Eastside King County. Work to assist families and individuals in achieving self-sufficiency through strategic programming and community resources, as well as one-on-one consultations. In addition to programming, provide basic needs items and resource referrals to residents on a daily basis. Work with city and county councilmembers to advocate for low-income families.
Mercy Housing Sep 2009 - Mar 2012 · 2 years 7 months
Develop and implement programming for 150 low-income families currently living on Mercy Housing property. Provide opportunities for life skills building in the areas of workforce development, education and basic health needs.
Bachelors in Society, Ethics and Human Behavior
