Natasha Chavez

Highly motivated and dedicated individual seeking to learn and excel within your company.

Guest Relations Coordinator at Champion Ranch (2020-01 – Present)

Provide services relating to customer experience at the resort. Services include creating events for parties, weddings, and business meetings, assisting kitchen staff in food services, creating one of a kind beverages to elevate guest experiences, and hosting a variety of clients to ensure their experience is tailored to their needs and creating a one of a kind experience.

Customer Service Associate at Hayley Cakes (2018-05 – 2019-12)

Provided customer service to clients, offered additional bakery products to meet the customers' needs and increase store profits. Took necessary steps to meet high demand times, assisted in cash intake and stocking supplies. Multitasked in order to ensure the highest quality of service being delivered at all times.

Barista at Starbucks (2016-10 – 2018-05)

Up-sold additional menu items, offered additional coffee products to meet the customers' needs and increase store profits. Took necessary steps to meet high demand times, assisted in cash intake and stocking supplies. Multitasked in order to ensure the highest quality of service being delivered. Received award for Partner of the Quarter.

Bartender at Geskes (2014-02 – 2016-08)

Up-sold additional menu items, beverages and desserts to increase restaurant profits. Took necessary steps to meet customer needs and effectively resolve food or service issues. Promptly reported complaints to a member of the management team. Resolved guest complaints promptly and professionally. Responsible for inventory, weighing and counting bottles.

Mobile Sales at Best Buy (2015-11 – 2016-04)

Took necessary steps to meet customer needs and effectively resolve mobile product or service issues. Active products with all mobile company of customer choice, resolve billing, phone serve, adding on accessories, or just answering any questions. Top scoring on secret shopper

Zone leader at Forever 21 (2009-03 – 2012-08)

Up-sold outfits while giving top customer service. Placed special orders and called other stores to find desired items. Recommended merchandise based on customer needs. Operated a cash register to process cash, check and credit card transactions. Administered all point of sale opening and closing procedures. Replenished floor stock and processed shipments to ensure product availability for customers.

Bartender at Little bit of Texas (2012-10 – 2014-02)

Assisted co-workers. Cleaned and maintained the beverage area, display cases, equipment, and order transaction area. Skillfully anticipated and addressed guests' service needs. Completed closing duties, including restocking items and closing out the cash drawer. Regularly checked on guests' satisfaction.

High School Diploma – Chapin High School (2008)